We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-20 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
▄▀▄▀▄█▓▒░ 1ST CLASS ░▒▓█▀▄▀▄▀▄█▓▒░
parfait
Arrived soon I will buy again no need to contact the store
Perfectly packed, all came whole
Excellent files, all whole, came 23 days before Krasnodar
All is well, I recommend.
Good files. The order went long. Small orders always go like this. Thank you! Recommend.
I received the parcel, everything is fine. Thank you
The saws are good
Good quality goods. Thanks for the fast delivery))
Reçu super rapide
Everything is fine
all like description
All norms
Super
Very quickly, because. I ordered several different products.
Satisfied! All as advertised.
The files are good
Excellent saws of square shape 7 × 7mm, length 10 cm, with pointed end, square shape allows you to use not 2, but all 4 sides, sharp they perfectly peel both nails and a roller around the nail, I recommend
Come whole. Pilite's fine. Each is separately sealed in a bag. Enough corners. Thanks store
пилят ногти хорошо.не грубые
The goods came very quickly but broken. Maybe by the fault of our courier service. The store returned the money without problems. thank you.
Strong gentle file, does not crumble and does not tear nails
In the Chelyabinsk region came a little more than a month. Packed well. I did not communicate with the store.
Excellent quality! Very useful stuff.
Very well packed! Thank you store, all whole
Arrived today, safe and sound. Thank you; just as described!
Corresponds to the description
The order went to Nizhny Novgorod month) as a whole the order is happy) the files came intact and unrivalled) Neat as in the picture!!! The store put the file as a gift) very nice
didn't try yet
good store and product
Thank you very much store
I order a second time. Very satisfied with the goods and the store. I recommend.
The order is satisfied. I came for a month in kharkov. the packaging was as if opened, then sealed with tape. But inside everything is fine. Even as a gift mini-nail))).
Заказала 07.01.19 - положили в почтовый ящик 20.02.19 Всё соответствует - две небольшие пилочки с мелким абразивом, одинаковые по толщине и высоте. По отслеживанию заказ только подготовлен к отгрузке.
товар шел долго, обе пилочки были сломаны Продавец вернул деньги. Советую