SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
ok
Exact to description
The order came in 2.5 weeks in Postamat. Fully corresponds to the description. I ordered black and red, I wanted the most tight elastic band. If you use a black rubber band to exercise on the hips, then I'm weak. It all depends on your physical capabilities. In general, the order is satisfied. Recommend
At first glance, a very thin rubber band, I'll check in action and unsubscribe a little later.
The parcel came for 2, 5 months, the track was not tracked. Elastic I order not for the first time, everyone is happy
The elastic band is good, but the delivery is very very long
perfect,strong,no smell
Parfait !
отправка максимально долго!!!
Товар пришел быстро, выглядит неплохо. Посмотрим, что будет на деле.
Quality
Good rubber bands, stretch normally, let's see how they will show themselves in work
The goods did not come, the money was returned
Went long. The elastic is whole, dense.
perfect
Everything is fine, the delivery is fast, the gum came intact.
Like description
Elastic bands are good, but weak. I want to feel better.
good!
Married little expected larger diameter
Everything is fine, rubber band is very soft, packed well, delivery on time.
Red very tight
The goods are delivered on time, the packaging is original, the rubber bands of the declared quality
not as strong as I hoped
Good
I liked everything, good elastic band
Bien
отличные качественные резинки, очень крепкие
Товар не пришёл. Деньги вернули
Резинки пришли в месячный срок. Очень хорошего качества. Как и обещано, все разной плотности и соответственно для разных видов тренировок и разной подготовленности. Запах совсем легкий, не раздражающий, почти не заметный. Уверен что со временем он выветрится вовсе. Товаром остался доволен.
резинка как на фото, здесь нечего портить) брала черную, для ног супер
perfect!
Качество не очень. Соответственно цене.
best
Оочень жесткая
все супер, можно брать, приходит в чехле)
товар не пришел.д деньги вернули
Perfetta
хороший товар, шел долго только, делала с ним упражнения, мышцы напрягаются сильнее,чем без нее, хорошая вещь
viskas good
Хорошая резинка ,среднее сопротивление .
Ziet eruit zoals die wordt uitgebeeld. Zeer tevreden. Zakje is handig.
норм бери
Крутые резинки! Ни чуть не хуже, чем продают за 1к, ровные, без трещин, приятный материал
Резинки супер, спасибо большое! Пришли за месяц в РБ
Excellent. Happy with purchase. Thank you very much.
все пришло
Классные резинки для домашних тренировок!
хорошо
grate product, arrived fast exactly like the picture! thank you