SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
<2en> Product quality is awesome, 2 items from 41 was missing but store accepted to refund without any problems. Definitely will purchase again. Recommended And strongly recommended. <2en> friends my girlfriend is very satisfied with the material quality of this company, 2 PCs were missing in this order but they agreed to pay back without causing any trouble after some texting. <2en> you can definitely recommend without thinking, you will probably be very satisfied.
Megérkezett. Imádom ki is próbáltam
Super
Bulenki metal, beautiful. Thanks store❤
Great, they really are steel
Its Perfect!
Just as the picture. very nice
Complies with the description. Nice color.
Arrived within two months, the track was tracked, because I paid for it, in the process of transportation all the elements were mixed, and some woke up in a bag, it's good that the carousel was in this bag, and then the decor would be all over the mail envelope. The decor itself is wonderful, thin, its a lot, I have one for life. While I do not know whether the spraying is erased in the process of socks, but so far very satisfied. As worn I will add later.
Very good thanks
Ślicznie looks
OK
Goods consistent with the description
Très bien.
Very very tiny. I was expecting them to be bigger. Very pretty though. Has a nice shine.
Stabbed later than varnishes for stamping. But it came earlier
Beautiful rhinestones. Fast shipping 2eme times I order at this store, the rhinestones arrived a little mix but it is not very serious
Perfect.
Beautiful pebbles, delivery to Ukraine (Kharkov) 3 weeks
Ordered 15.10.19 came to Moscow 14.11.19 the parcel was tracked. Metal broth, the set is great when little customers or just for yourself
Perfect and fast
Excellent exactly as in the photos
Beautiful rhinestones.. Fast delivery. I highly recommend this store
Супер!
Классные, металлические бульонки.
все как в описании. понравились.
Бульонки как на картинке разных размеров и по цветам приехали. В дороге не перемешались, что немало важно!!! Продавца рекомендую!!! Доставка 3 недели до Харькова.
Заказ шёл до Минска 40 дней. Пришло всё целое. Посылка не отслеживалась
Заказ шёл до Москвы долго. 1.5 месяца. Камешки классные. У этого продавца заказываю не в первый раз. Качеством товаров Born pretty довольна.
Отличные стразы! Рекомендую!!!
стразы пластиковые, маленькие, блестят очень красиво
Всё как в описании, шло долго, почти 2 месяца. От этого магазина обычно приходит быстрее.
ok
Доставка быстрая, упаковка хорошая. Довольны очень! А ещё вернули 4-5% от покупки (7% это обман), через систему кэшбэк! Вот ссылка bit.Ly/simple112 экономия с каждой покупки. Ссылку можете отсканировать с QR-кода. Delivery fast, packaging good. Quality is super, very satisfied! And even returned 4-5% of the purchase through a cashback, here's the link bit.Ly/simple112 savings with every purchas.
Всё дошло. Спасибо
Товар получила. Качество хорошее. Доставка очень долгая - 2 месяца. Рекомендую.
Посылку положили в почтовый ящик ) стразы очень красивые , спасибо продавцу
Доставка в Минск 35 дней. Трек отслеживался. Пришло точно, как на картинке. В деле не пробовала. Удобная коробочка с ячейками
2 месяца до СПб, положили в ящик
класс
Бульонки хорошего качества.
прили за месяц.но все перемешалось ,кольцо еле крутится позаподали стразы.ой как то не очень.а вот сами стразы красивые
Шло месяц до Архангельска, понравились
Заказывала стразы 28.10 получила 07.12, посылка пришла прямо в почтовый ящик. Круг со стразами упакован в прозрачную коробочку. Заказывала чёрные стразики, переливаются очень круто. Ещё заказывала разноцветные с острым дном, тоже очень интересные.
Бульонки металлические.Товар пришёл в отличном состоянии.
Nice