SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Suitable for: Foot skin brown, dry, rough skin,easy winter frostbite, and thick cuticle foot,
Perfect as always. THE packaging has instructions (in English), validity and whenever I use works
I order this item from you for the first time, I would like a little more information on the use
Everything is super. I order for the third time
It's a month, I use it not for the first time. Everything is exactly like in the description. The only thing, the size of socks is about 42
The product corresponds to the precise description
Arrived fast
This is the second time I buy, I am very happy because my order arrives in 17 days! Thanks so much!
Many thanks received, as always everything is fine.
I order here not the first time (since 2017), i hope not the last. The store is responsible and executive! The quality of the goods at altitude. Prosperity and more buyers!
I received the order less then a month. I used it yesterday, waiting for the result.
ok
I take the third time. Work well. I recommend
Delivery very fast! Bought in 15 Jun and arrived in 06 July!
Заказываю здесь не первый раз - все, как заявлено! Спасибо продавцу!
ок
ещё не опробовали. быстрая доставка
Заказываю уже третий раз. Мне очень нравятся. Доставка быстрая. С продавцом не общалась.
классные носочки ,заказывайте не пожалеете.
Заказывала 14.02 пришло 25.03,заказываю второй раз, довольна их действием,все понравилось. Кожа отходит буквально на 2й-3й день, покупали в магазине одну пару за 170,но вообще не было эффекта, эти лучше.
Товар получила. Доставка до СПБ месяц. Всё хорошо упаковано. Срок годности до 2021 года. Будем пробовать.
Все пришло как в описании, количество соответствует, доставка около месяца, рекомендую
носочки чудесные, заказывают не первый раз. доставка очень долго, 2 месяца.
Посылка шла 2 месяца. Пришла в пакете с пупыркой, который местами был порван. Пришли все 6 штучек. На каждой упаковке с обратной стороны имеется инструкция по применению.
Получил, но не пользовался. Сообщу дополнительно. Спасибо продавцу.
O produto é extraordinário! Fiz todo o procedimento, conforme as instruções... Após lavar os pés e tirar o produto, eles ficam muito lisos, como se estivesse com uma película plástica. Em cerca de 36 horas, a pele se destaca do pés, descola, se solta, completamente. Não dói nada, é uma pele morta. Por três dias meus pés ficaram assim descascando, nada agradável, mas.... agora estão macios. Aquelas partes mais ressecadas, como o calcanhar, descascaram mais e bem mais rápido, e ficaram muito macias. Super aprovado!!!!
Спасибо,доставка в Москву больше месяца.Беру второй раз, эти носочки пока не пробовала,надеюсь что они сработают
действительно отшелушивает!!
работают. Будем брать еще .
llego completo y con un regalito extra. subo foto de regalo.. probare los productos el fin de semana y les cuento. compre en noviembre y llego 14 de enero 2019
заказываем второй раз. довольны.
can't believe it got here so quickly! thanks!
все ок. спасибо
Пришли за месяц в Ростов-на-Дону. Не использовал ещё, дополню позже. Упакованы хорошо.
заказываю второй раз, описанию соответствует, я довольна )) рекомендую и товар и продавца
Thank you. I recommend.
Доставка месяц СДЕКом. Заказываю не первый раз. Продавец молодец. Качество на высоте.
положа руку на сердце, пакеты пришли хуже чем заказывала в марте, а ещё у них появился запах уксуса, но пируватом как и раньше пахнут. возможно кожа слезла не очень из-за того что держала 1,5часа вместо 2,5. из плюсов отмечу способ применения напечатанный на каждом пакете (хотя мне это ни к чему), а ещё дали пробники крема. в целом за эту цену отлично
Спасибо.Заказ получили. Берем уже второй раз. Очень довольны. Рекомендуем.
супер.заказом довольна. спасибо.
Работает эффективно. Прекрасный результат.
Thank you
Супер!! Огромное спасибо!