SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
just what I paid for..
Came a little with a delay, and so good
super
Works really well. This is the first tattoo machine I’ve ever used and it’s so smooth. The connection from the tattoo gun to the power supply started off a little rough but I have no problems with it now. My only complaint is you can’t tell what voltage you’re using but just upgrade the power supply in the future as needed.
it’s ok not good not bad
Everything came right, I recommend
Itself razor mega silent super works damage that only all needles 3RL but all the big plus recommend express shipping
It works very well, disappointed because I did not understand that there will only be small tracing needles... but otherwise everything works very well
nice
Came with everything !! Haven’t used it yet tho
Very good.
Tattoo machine feels heavy in hand- which is good. Plastic parts of this kit, is on the cheap side. All in all, for this price, and just practicing on fake skin, it is acceptable
Very satisfied
Great, faster!
Nice
The product arrived before the deadline, in good condition and working, well packed
Wonderful, for the price very good and very comfortable and includes everything you need to start.
10/10 best gun I’ve used will definitely shop again
much better than i expected.
It really works great!It came fast (i just had problem with my post office so i got it 2 weeks later)But overall it a great product it really is as described.I will definitely recommend it.The needles it comes with are “120RL”!!!!Everything is really great.
Perfect! Great for those who want to learn how to tattoo, everything perfect and simple to use! In LoveAlso arrived early
Fast shipping. Product very well packed. I haven't tested it yet, but it appears to have quality.
Meet the target
As described, quickly received
Excellent and very fast delivery
Accurate quick thank you very much
Everything is super,the best seler ❤️
This machine is extremely intuitive and easy to use, I have no words. In addition to the fact that the kit brings everything you need to tattoo, it is very well protected. I totally recommend, it's worth it♡
Power supply broke on first use. I cannot use the machine at the moment.
Very well everything arrived in 2 weeks
Cargo arrived robust and fast. The product is working no problem.
Everything as described in the ad. New product in perfect condition. Great cost benefit. I recommend it to everyone
Looks good but I didnt try yet. Im happy with the purchaise.
Received in excellent condition, packed well, and I’m looking forward to trying this!
13 days to the door of my house in chili, exact description, package intact, interior secured efficiently, products corresponds to the description, nothing is missing, everything tested and working properly. Recommended store.
It arrived earlier than expected which is very nice. Everything was PERFECT honestly it works and i’ve tried it with fake skin so far so good. Thank you!!
It arrived in less than 15 days and works excellent
I arrived well, and good to start tattooing!
Received quickly but it was missing aliexpress my refunded some the store not reply to the message if any problem
I loved it very well
We still need to try it... but everything arrived perfect, well packaged and before the indicated date, I recommend this store
Parfait.
Everything Perfect came super fast and works very well happy with the purchase
Very well packaged.
Very good product I recommend
it arrived in Slovakia in 12 days! super tattoo machine
Everything perfect, very fast delivery. Need to be tested.
Very good product but the needle like it doesn't work
The product has arrived very quickly, it is of good quality, I just need to try it, thank you very much
Arrival very quickly, according to the photos, very well packed