SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super
All as described.
As in the picture, as the light did not check
Good tattoo transfers, but crumble in a few hours There were problems with the delivery. Almost a month delay Do not glow
Good balls
Did not check the glow or not) arrived in time)
The class is broken with a tattoo, more than a SVITL did not try
Delivery 20 days in the Postamat. The tracker was not tracked. As described.
Arrived well just as in advertising
As in the very nice image...
Do not play
Excellent quality! Superior delivery. recommended store
On 3
Shines a little washed off almost immediately
The goods priishov to do not pom 'yatia, Tse Duzhe rainbow. I don't think it's okay. I'm selling for goods)
pretty cool tattoo stickers. love it. Good packaging. thanks
Already wine
thank you
Got thank you
They came!
looks good.
I am very pleased. I recommend.
They're amazing, I like them pretty much, they were smaller than I thought, but they're exactly like Publishing.✨
Corresponds to the description, glows
Glows perfectooo even looks of day
Beautiful, children happy. Gives enough light in dark.
Amazing
A bit small but nice
Excellent service thank you!
Came quite quickly, the package is slightly crumpled. I don't know whether to glow or not. Not yet. I'll try to write another review
I missed pieces.
C pa as the picture
Quickly erased, but the goods came quickly
Exact to the maximum!Perfect!
Perfect, just like the picture looks!
A grade
Fast Shipping Good Good
When I change Peru it cost me 4 Suns, it's really not worth paying 4 Suns for the sticker, it doesn't shine. The only good thing is that I arrive in two weeks
Shine well.
Cool tatushki
Came fast in Greece, packed with other goods. Appreciate it. Thank you :))
Came quick in Greece. Was packed with other goods, really appreciate it. Thank you :))
Fast shipping in Greece. Came packed with other goods which i really appreciate. Thank you :))
All right, check it out.
Fast delivery, tracked.
I thought brighter will be in the dark, but generally happy with the purchase
Get light especially when you charge it under UV light! Very happy with product!
Cool.