SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice
great shipping will buy from again
The goods was broken, but the money returned thank you.
Fine blades
ok
Thanks for the very fast ship, a good razor gives a nice clean shave. Good value for money..Take care...
All packing is broken the machine is very flimsy I will not take this anymore and do not advise
He's great
Good deal. As good as schick razor.
I haven't tried them yet but they 've taken quite a while to arrive
Arrived on time. until I tried.
Did not try but came quickly
The goods were delivered later than the specified date, in Novosibirsk it was probably walking from November 11 to December 17.
The package arrived. To the addressee. I deliberately ordered two sets. both came in a mutilated form. the photo is tight! on both holders of the place of attachment of the cassettes are broken. To attach cassettes is not for what! on the future would advise the store to take into account the ability of Russian mail! And the packaging of fragile products make more thorough! %
Top Product
Thank you! Right. I recommend
Nice thanks
many thanks but long time for received
Stigna pratkata see voret NEMA problemi Pozdra Pece trajkoski...
Very good machine, second time I order.
The view is normal
Arrived very early. A lot of people complain about the blades being dull but they're not. You just gotta know how to shave correctly.
excelente
Sent in 19 days. The quality is good.
Received the parcel. Very quickly (did not expect) has not yet checked how shaving but the fact that the service at a high level is already excellent. Thank you store
All OK
Send a month to St. Petersburg the quality of norms is beneficial to buy them!
Yummy
Shave badly, only the skin scratches
Спасибо
посылка пришла в течении месяца- без повреждения хорошо упакована продовца рекомендую -не обманул- получит хорошие оценки заказа
bien
наша почта затеряла посылку, в итоге нашли)) Всё пришло и скорее всего вовремя. Упаковано просто в пакет
got it. v good
Доставка 2 недели, все пришло в норме, ничто не поломано все цело, бреет за такие деньги на отлично. Продавца рекомендую.
Very happy with the products, good quality, best value pricing, fast delivery, 5 big stars. Canada Teh
Очень быстрая доставка,товар соответствует описанию!Продавца рекомендую.
Okay
ciacha aż miło
Лезвия тупые! Не бреют, а выдерают волосы
Mesjes zijn na 2 a 3 niet meer echt lekker om nog te gebruiken
Спасибо. Отлично.
товар пришёл очень быстро,под описание точь в точь,товар довольна,спасибо ))
класс
Бритвы отличные! Заказываю тут не первый раз. Доставка в этот раз очень быстрая. 8 дней до Нижегородской области.
С виду качественно, еще не пробовал в деле.
товар не получен,деньги вернули.
Good!
Пришли быстро, спасибо )
Envío muy lento. Ha tardado 54 días en llegar