SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5+
The product it's good
Just received from Cargo today. Reasonable price. However durability is anapropiate. Increase quality is expected
Identical to the original. Order shipped in time and form.
Ordered 11.11, probably so long delivery, more than 40 days. The package corresponds to the description. Seller thanks!!!
Product good והגיע top speed! שאפו giant
Very good !!!
Super!! Thank You
Nice pack
The parcel was received by courier, very quickly. Somewhere a week after the order. Quality is good, from the original not to distinguish, and most importantly very much cheaper than the original. 16 pieces of the original cost 3 K rubles, and this is 700
It's okay! The item was sent to the person quickly, packed well. I hope the quality is not worse than the original.
good razors for cheap
Order received, thank you very much.
Not yet tried came quickly thanks
All OK.
good
Quickly executed
Went more than a month, everything else is super
Под джилет фьюжен подходит отлично
Thank you for items
The parcel came to latvia super fast (9 days). Good quality.
Доставка быстрая. Все хорошо. Лезвия подходят
Пришло целым. Комплект соответствует. Будем использовать
пришло за 24 дня. внешне все нормально. как будут брить и на сколько долго сообшу позже
Perfect product. Very quick delivery thank you
супер
Спасибо продавцу дошли лезвия за 2 недели в Химки Московская область
Кассеты пришли в г.Когалым за 23 дня. Доставка – ePacket. Сегодня побрился, мне понравилось, я нисколько не жалею, что купил эти кассеты.
Спасибо за быструю доставку и хороший товар!
Zeer snel en goed geleverd
Товар получил всё дошло очень хорошо.
Хороший товар и цена
товар пришёл хорошо упакованным
Все очень хорошо.
Пришло очень быстро, спасибо продавцу.
товар получил. качество конечно не оригинал, но на хорошем уровне. Если оригинальной кассеты хватает в два раза дольше, но и цена оригинала в 4-5 раз дороже. Так что можно брать. 1-2х дневную щетину сбривает и кожу не царапает. 3х и более дневную если хорошо не распарить будет сдирать с коже))) Опять же это дело привычки и лени. Можно заплатить в 5 раз дороже за оригинал и не париться, а можно взять такой дешёвый вариант и спокойно пользоваться.
Las cuchillas no cortan muy bien..
Лезвия для бритья пришли за три недели, качество отличное, бриться одно удовольствие. Продавца рекомендую.
отлично
עוד ניסיתי אותו
Очень качественный оригинальный товар, аккуратный продавец, рекоммендую
спасибо!
Быстро пришло, все в норме
Good quality, quick delivery. Thanks.