SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Received looks exactly like the picture highly recommended.
Fine product...
Delivery in 24 days, the box is a little wrinkled, but everything is whole. All as in the description, a good trimmer for this money, powered by one AA rechargeable battery. the battery is not included.
very good
good quality of the product! everything is ok! works very well!
Inserted the battery-works. Before Chisinau there was a parcel of 48 days. The box is slightly wrinkled, the goods are whole and works. Thank you store!
It came quickly, cuts well
received item in good condition. works well. recommend the store
Everything came, dolgoato, the store answered. Whole, the box is a little shaking, without battery, i will check in the work additional feedback
Came for three weeks, the description corresponds. All made of plastic and not very strong. Cuts not as short as i would like, but the function performs. The head is quite quickly heated, you need to periodically turn off and wait for it to cool down. In general, for their money is quite useful.
The delivery of the trimmer took 2 weeks. Trimmer such as in the description, made qualitatively. Powered by one battery AA. Directly experienced, стрижет is very good, not щиплет. The store and the goods are satisfied.
The goods did not arrive but the store did well to return the money
great
Chic trimmer for its price. In 5 minutes he cleaned his nose, it became somehow more convenient to breathe. I recommend!
As in the picture, the package reached voronezh quickly.
It works fine, it got whole. It was true for a long time, but the goods are good
Item as picture
Работает, функцию выполняет
Thank you :))
Працює,пока не знаю чи добре...Потім напишу
Все работает, спасибо продавцу. Батарейки в комплекте нет.
свое дело делает
Именно то что и написано. На супер качество рассчитывать не надо!
месяц до Омска. упаковка мятая но товар цел. имеются царапины, но это не критично
good
جميلة جدا
Great product fast delivery
получил очень быстро спасибо работает хорошо
Не могу ответить, так как товар не дошёл до получателя)
работает
все пришло хорошо.советую
Работает хорошо за свои деньги. Упакован был не очень хорошо, но в процессе доставки не пострадал
Все было хорошо
Хороший товар заказал 2 штуки, комплектация всё на месте, бреет хорошо я доволен!
Доставка долгая, почти 3 месяца(
Товар хороший, пришло быстро
Товар шёл долго. Все работает, только выглядит как б/у
отлично
Машинка не пришла. Деньги вернули
Perfect