SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything OK
Excellent blades, I order not the first time
I did not communicate with the store. Delivery to the Moscow region 1,5 months. Razors came not in the cassette, but in the usual package. In the mailbox. After use, I will add a review.
Product received but delayed.....
Item not received
Like ordinary blades.
Finished for a month in kind of norms
I haven't tried it yet.
Everything is fine, fast, high quality!!
Received as described
Very long delivery. to Krasnoyarsk more than 2 months...
With the quality of all normul, I take the second time from the producer. The price is good. I recommend.
Delivered quickly, everything is very good.
Like norms machines with a view in the case have not yet tried
Everything came quickly, immediately tested on four day bristles (long weekends were). Well, everything suits, everything is fine. Sometimes worse original Buy, badly shave. Everything's fine here. While shaving twice, blunt blades did not steel. Definitely for such money.
Odlicni žileti ali isporuka trajala skoro 2 meseca, mislio sam da nikada neće ni stići do mene.
güzeldeğil
прошло почти 4 месяца. товар не прибыл, продавец пытался уговорить отменить спор, в итоге вернули деньги
нужно будет подобрать пену. а так хорошо
Выглядит как на картинке. Доставка три месяца. Упакованы в пластиковый пенал. Товар и продавца рекомендую)
Все хорошо, долгая доставка.
le lame fanno male ...non sono valide.
Товар так и не пришёл.
Очень долгая доставка
Не очень
Товар пришёл на вит не плохой посмотрим его в деле
С момента заказа и до получения посылки в Мурманске прошло чуть больше трёх месяцев, но ожидание было вознаграждено. Продавец общительный, без вопросов продлил срок защиты покупателя. Посылку бросили в почтовый ящик. На сколько лезвия острые покажет время, но с виду качественные. В общем, за эту цену, товаром и продавцом доволен. Рекомендую к покупке, ваше ожидание будет вознаграждено.
бритвы пришли, качество не проверял
товар пришел, в деле не проверял
пока не проверял.
Всё получил хорошо. Острые бреют отлично.
ok
заказал 30.01.2019г пришел 24.04.2019г товар не проверял
very good!
за такую цену, думала не очень будет,а нет ошиблась.очень хорошие. муж доволен,заказала еще одну такую
Эх, не удалась покупка за 65р. То ли почта так работает, то ли товар криво отправили (если отправили), но не пришли лезвия. После открытия спора деньги вернули быстро, так что снимаю звезды только за скорость отправки.
ok
заказали 16,01,2019 получили 23,04 с виду неплохо в деле не про бывали брали про запас
все ОК, но пришло с опозданием,наша почта виновата, продавец на связи.
ну все как всегда, не оригинал, но потянет. шли долго (1,5 -2 месяца) пакет - пупырка. с продавцом не общалась. берём не раз.