SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All norms
Ok
It came to Kaluga quickly! as it will be in business, I will write later
Item according to the description, shipping to Poland a little less than a month, store thanks
Very quick shipping! Thank you!
Very shine! Excellente
I am glad
Something between clay and foundation. odorless. polishes quickly. I liked the work. I recommend to buy. the box is small, but the consumption is minimal.
I received nail kit today, I have not tried it yet, after I try the nail kit, I will write a review later.
super
It' s arrived, little bit longer shipping time, but the set is perfect!
Everything came whole. thanks to the store
SUPER OK
Received, did not try yet
Some kind of shoe. The usual coating to strengthen the nails looks better and lasts longer. Paste number 1 spread. Maybe that's why the effect is no. The parcel was not crumpled or damaged. Most likely the store just sent it in this condition. In other reviews, i also read that paste no. 1 comes in this state. I do not advise buying.
The goods did not come, but the store returned the money
WITH paste wylal the oil, besides all right.
product as described
Paste of course is not the original, but in general it is very good, the nails shine and this is the main thing. Delivery to moscow about a month, packed well, everything came intact and in accordance with the order.
Пришло быстро
Все как в описании. Понравилось.
Супер
I love this buffing paste! Years ago, a company called P. Shine sold a pricey kit here in the U.S. and it had paste and powder in similar-looking little jars, so I was hoping this stuff would work as nicely. It is actually a lot better! It works much faster than P. Shine did, and the shine is glossier and longer-lasting. I know I sound like a commercial, but this product is really excellent. I also bought the powder, and will leave the same review there.
Good
Good
Все бы хорошо. Но ждала почти 3 месяца
Спасибо!
великолепная паста для японского маникюра
top
top!
Очень быстрая доставка
Good paste, as good as an original P.Shine.