SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommend all complete but probably during transport was rozkruszona paste, succeeded it save
Everything is fine, the product has not yet been used.
All super. Shipment came before time. :)
Product description corresponds
Good fast delivery, the goods correspond to themselves.
ok
Packaging was originally zafoliowane and protected by bubble wrap. Whole set closed in aesthetic carton, inside included manual after Polish and English. Paste early little hard to wciera, can't her nabierać one time per lot (then collects not only on the nail, but also on skórkach). After the first application for polerkach seen minor wear. After extended use definitely need will exchange them. Shipping to UK in just over 2 weeks.
Packed Super, pre-packaged
Matches photo, fast delivery
The package is whole, wrapped in umbilical polyethylene. The set is beautiful in a box (you can for a gift). I learned to use it all night. I made myself and my husband. Good thing. The last photo is for the morning. Now requests the daughter manicure)))). I recommend.
I'm very satisfied.
Set come complete. Very well packed, polisher nail a little off zniszczyły after the first use, see how will on, I think that all these kits available on AliExpress are the same, recommend salesman
Set super! Previously used pishein. Jars are exactly the same! The files are also practically not different. Tested in fact. I can say that the quality is not inferior. The nails are smooth, glossy. i'm delighted!
Beautiful, perfect gift for my sister thank you, so much
Set for manicure i order a second time. It reached moscow in 25 days. No claims.
Pretty quickly came
Product compatible with description, express delivery
Product arrived after 2 weeks. All so as the description. Paste hard the wciera, you can't apply its too much on polerkę because then is everywhere just not on the nail Same polisher are not too durable-my one "treatment" are "poszarpane" side, you polerowałam (Napewno I will look for new for refit when these zużyje). After treatment nails beautifully the sparkle-as narazie passed three days and gloss unchanged. Recommend
Niestety nie doczekałem się swojego zamówienia... ☹️ Po otwarciu sporu sprzedawca obiecał wysłać ponownie zamówienie i prosił o zamknięcie sporu. Zgłosiłam się.... I to był mój błąd. Teraz nie mam ani zamówionego towaru ani pieniędzy. Nawet nie dostałam odpowiedzi na ostatnią wiadomość sprzed tygodnia. Jestem bardzo zawiedziona. Na pewno już nic u nich nie kupię.
Super zestaw. Bardzo dobrze zapakowany nic się nie rozwaliło podczas transportu. Polecam.
super
I've received the parcel within 2 months, the store had to extend the delivery time. The nail treatment set has arrived in good shape to Poland. The composition of set as in the seller's description. There was even an instruction in Polish;-)
delikatny efekt połysku uzyskałam
Посылка пришла вовремя, правда не отслеживалась. Волновалась, прийдет она вообще или нет. Продавец доброжелательный, успокаивал как мог =) Посылка была упакована хорошо. В коробке помимо пасты и инструментов лежит инструкция на английском языке. Все написано предельно понятно. Набор пока не испытывала. Позже выложу фото своих ноготков "до" и "после".
zamówienie zostało anulowane przez sprzedającego:(
довольна этим заказом очень. наконец-то,могу сама себе делать японский маникюр. блеск ногтей как у оригинального набора, по поводу укрепления ногтей пока рано судить, может быть, позже добавлю отзыв. все соответствует описанию, аккуратно упакован, прибыл в р-не 3х недель.
Good
uwielbiam!!! po trzech zabiegach mam mega wzmocnione paznokcie! udało mi się je nawet zapuścić co od dawna nie było możliwe. jeśli macie zniszczone paznokcie po hybrydach to polecam! :)