SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good
Great item
Very good store, attentive
Sits called Delicious, feel nothing like. Thanks
Super comfortable
Very good the product, only it brings certain details to the zippers that make it difficult to close these.
good
Walking in long
The package arrived and in excellent condition, I recommend the A++A++ ALIEXPRESS VENDOR!
Достовka super 7 days!!!
Très bonne qualité envoi très rapide. très bon et sérieux vendeur.merci
Thank YOU ! Very good. Соответствует описанию, сделан пояс качественно и хорошо все прошито, молнии работают. Доставка в Беларусь на руки с момента заказа за 28 дней, доволен, рекомендую этого продавца. 5+++++
zit lekker bedankt
На любой размер. Тянется.
Отличный пояс. Можно использовать не только для сжигания веса, но и как прогрев спины, если у вас есть растяжение например
مناسب لجميع المقاسات
Дошло до Челябинска за неделю, все бы посылки так приходили, 5+! хорошее качество, запах есть но норм.
Отличный пояс!
хорошая штука реально потеет под ней пришло примерно 3 недели
Buena calidad y muy cómodo de llevar. Se adapta a cualquier medida y no se recoge. Buen envío en 18 días.
всё точно,как в описании, нитки нигде не торчат, отличный пояс
descripción exacta
Prodotto di qualità media , ma rapporto qualità prezzo , buono. La compravendita è stata facile e piacevole. Eccellente. A+++++++++
Посылка пришла быстро. Качеством довольна. Буду заказывать еще.
одна из молний не работает
пахнет ужасно. открыла в машине, едкий запах химии. пришлось проветривать, стало тошнить от запаха
Заказ 10.11, получила 8.12. Качество хорошее. Имеется специфический запах, но после проветривания на балконе запах выветрился. Высота пояса 23 см, длина - 113, плюс тянется. Молнии рабочие. Спасибо продавцу. Рекомендую к заказу.
Пришло в свердловскую область за 12 дней! Спасибо продавцу. Заказ соответствует описанию