SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Liked it
Delivery fast, I will try to use
Отлично
Thank you
It is executed perfectly.
Product is very good. But I have ordered a shipment from CZ to CZ. Seller has sent my parcel from China to CZ, which took 20+ days instead of 2-3 days of domestic transport.
Fast delivery, good quality, thank you store
Good
Cool Tools, very comfortable, do not bend
Won the product in the section "for 1 cent".
Does the job perfect.
This item is good.Works great, THE product and excellent. Device and accessories in perfect condition... auditioned suction and the device delivers very well what reports do. Works perfectly. Super indicate this product. Beautiful and cheap.sucks hard, gets everything out if the skin. easy to use and can take it with you anywhere you wish to take. very handy. thank you.
This item is good.Works great, sucks hard, gets everything out if the skin. easy to use and can take it with you anywhere you wish to take. very handy. thank you.
On the kind of goods, as in the description. not yet used. won for 0,01 cents. it came in the package in the pupyrku. delivery month and 4 days.
A beautiful set, won it in free, the first package for 66 kopecks from this section. And the most pleasant thing is that she came very quickly. 13.11 ordered, and already 9.12 took, less than a month, now not all come like this.
Thanks!
El producto es tal cual la imagen y de excelente calidad. 4 piezas muy útiles
100% recomendable
good
Arrived successfully, thanks store
Just like the ad. Quick to get there. Well packed.
proper human torture weapon. Wife be happy with it.
очень красиво
Arrived fast. Quality is very good. Thank you!
пришли быстро,посылка отслеживалась.качество еще не знаю.
Отправление отлеживалось! Качество ещё не проверяла. Упаковка оч хорошая была
Супер.
Очень быстро- неделя
Красивая упаковка. Доставка меньше двух недель. Что то вытаскивает. Попробую позже на распаренное лицо и дополню отзыв.
Качественный товар, но давить им очень больно(
Спасибо, ковырялки острые, качественные В деле пока не пробовала
качество супер, иглы очень острые и удобные
My item arrived in 2 weeks ..item is also great and good quality ..works great
в деле не проверяла, но с виду хороши. рекомендую
I ordered this product dec 19 and I received it Jan 2.
хорошие ковырялки, очень удобные. не забывайте прокипятить перед первым применением и дезинфировать перед каждым использованием! советую! хороший товар!
Fast everything good