SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Received very quickly. Is how they describe it and it works well
Works, already good
The item arrived fast, which is good. As for the quality of the product, it feels somewhat fragile to the touch, you feel that you are going to break it if you do not take it carefully. Compare it to another oximeter and it has a variation of two or three units in terms of the oxygenation reading. Aesthetically looks good, the case and lanyard feel good quality.
Good product! I'm satisfied! Came in a week, from Moscow.
Good quality product
Everything works. I recommend.
Really works on a finger. Corresponds to the description, I did not see the jambs. 2 PCs battery There are no small girls included. The store thanks for the promptness. I recommend it.
Convenient Device. The quality is excellent.
Shows correctly
Very decent accuracy of both pulse measurement and blood oxygen content. There is a comparison!
Changes normally, but for some reason does not disconnect from the button, you have to wait when to turn off yourself.
Perfect Design
Express service
Very fast entertain.
conforme
It arrived before the date is it functional Nne thank you the store
Works.
It looks great quality and works perfectly
Excellent goods, everything works, thanks to the store. Recommend.
Everything is super. Delivery to door one week. Works well. Thank you very much.
Everything is perfect. Product as in description. Happy with the purchase.
Great stuff.
OK
I'm not doing anything at danogoseltseh's, good dad. Pulse oximetry good pratyut. dozhtezhtogo.
I love it.
Everything is fine, everything works
Very fast, it took 2 days. Just like the description. It works properly.
Parfait
See rechargeable Zion, very good first impressions, has customizable sound and alerts, you will have to see the behaviour of the Barry and the duration
Good and accurate as always
Really the device is working and the cover is still, a good device
Norms, it seems to work.
Working great.No issues with the pulse reading, it's very precise and it appears to be well built.
Fast delivery, everything is fine, thank you.
Thank you. All grade
Great gadget. Arrived quickly. Highly recommend!!!!
Delivery by courier before time, thank you. Everything works.
nice store
Works like I can not say exactly. Sent immediately and came quickly
6 days from the bottom of the order. Brought the courier home. Packed in a postal bubble bag, in a box and in a case. The charm is simple. Works or not, I do not know, because, first, you need to buy batteries, but I think that everything will be fine. Instruction in English. Recommend!!!
I ordered not myself, the delivery was to another country, everyone got there, told that everything works for them. The device is cool. In 5 days delivered
Описание точное, но при измерении показывает разные значения на пальце, спросила у продавца, но чёткого ответа не получила. Курьер привёз домой, доставка быстрая 5 дней, РО. Чехольчик в комплекте, и шнурок, можно на шею, если раскрутить, то просто коротенький будет. Палец охватывает неплотно, такое крепление.
Good product, the screen does not rotate like the brand contec
I liked the speed of measurement and the quality of performance at the level. I am pleased. I'll order also my parents just in case.
Everything is fine, in a box, a nice case, measures the pulse and oxygen content, works from two "Pinky" batteries, it came for 5 days.
Shipping incredibly fast four key ㅎ ㅎ
Came in 5 days with delivery Home-Super! We use it for more than a month-it works. The pulse exactly coincides with the tonometer's testimony, the saturation, like, also shows normal. Not always on the first time gives testimony: just "thinks" and does not give out anything. You have to "overload". This error began to appear more often over time.
Thank you very much
Everything works. Fast shipping. Thank you.
Ordered 24.09.2021, received 01.10.2021. Delivered in a week. The device works, thanks to the store.