SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Still not used, bad believe quality, Qui is a good product.
Excellent thing, only the hose is difficult to pull on the hair dryer, otherwise satisfied
It's identical to the picture. For now I have not tested it yet
Arrived just right, very good
ANÚNCIO compliant
Bom
Ótimo
FAST DELIVERY, ALL RIGHT!
It came a week before the deadline. From the head does not fly, if it is normal to tighten the lace. My hair dryer doesn't fly too. There are small holes on the hose that relieve excess air pressure. For such a small price-a beautiful warmer of masks or drying curlers. Thank you store!
Like photo, I haven't opened it, I hope it doesn't come broken
Delivered faster than the deadline. Quality is good. I recommend both the store and the goods
fast delivery to Israel
Very nice convenient
It came. As in the picture. All whole
OK
Quite usefull but not for faster level of drying because the patent on cap wont hold
I bought 11.11 for 238,16 rubles with delivery. There was a parcel less than a month. The material is good, the workmanship is also good. I have a hair dryer very powerful, this head nachlabon fly off the head
Entrance for hair dryer small
ok.
Escho didn't check the case. We will try to add.
Suite good
cute
Visually quality norms. In everyday life has not yet tried
Good Items
Great product
OK
класные штучки очень
*Stiglo za mesec dana u Srbiju. Super je. Oduševljena sam.
На вид хорошая, запах сильный
It looks good. I'll give more feedback after my wife uses it.
Фен хороший , советую !!!
i like what i purchased!!!!!!!!!!!!!!!!!!!!
Thank you very much
ок
I like it
ok
Works good, gets very good en got enough. Only, the mouth is too small and doesnt for every blowdryer. I have to cut it so it will fit.
Don’t work properly:((((
заказала 30 марта, получила 24 апреля. это самая быстрая доставка в этом году. остальные заказы идут еще с января. сшито очень хорошо. качественно. в деле еще не пробовала.
получила быстро. все хорошо. пока не пробовала!
جميله
Polecam, fajna rzecz.
Hole too small.....
me gusto exacto a la descripción
смешная штука. но все работает
Took very long to come
ещё не пользовалась, но внешне все хорошо
Todo ok?
Thanks for my order
отлично! качество хорошее. соответствует описание. рекомендую.