SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Duge Garno clean shkiera
קבלתי fast very buyer A second
Highly recommend. It really worked and I’m loving it.
very good
Everything is clear, it came, though for a long time, 1.5mes to Moscow, well, nothing terrible
Good product
Perfect, soft skin and no redness
Not bad.
It's been a long time. The goods are According.
Everything's fine. Seller recommend.
It came quickly. Everything is well packed in a bag with pouches, nothing burst, everything is whole. Item is not tracked
The goods are satisfied, I will order more. For the best result, use the mask on the steamed face, and wait for complete drying. Peel off perfectly, pulls 80% black dots out of the pores. I recommend the mask is not painful.
Mask is excellent, I recommend
The mask is excellent. The parcel came quickly. I recommend to buy.
Everything is well removed a little hurt, but the dots are tearing
Great mask. Works. The quality is excellent. I recommend to buy from this store.
I take not the first time
Not bad, after her skin as if you just shaved, and also lying to her you can imagine yourself Rembo
It arrived before the given time and very good product.
Good mask but remove a little sick although pulls not all 100%
Quality 0, facial burn
Fast shipping, even give you a cool effect after use. Recommend
Very helps and works everything pulls out) that's only then after the mask a little face burns!!!)) but not for a long time
All came to Vologda for a month
Seems to work
Fabulous service thank you
Suede 15 PCs. The mask is good. The Holy bribes. Wow-yefect, zvitno, ale rich Duge klasna and the City of Buti on the polichki near the baths! 100% recommend!! Ivano-frankivsku region of zamovlennya yizla mayje city. It came ukrpogo. Not on the site.
Increíble!!!!
Два пакетика на одну маску. Срок годности до 21 года. Посмотрим что получится. Доставка 2 недели в Подмосковье. Россыпью в пакете.
Very good just want I needed
Llegó a tiempo, y funciona bien.
До Пятигоска дошёл за 14 дней с момента заказа. Упаковано было хорошо. Пакетики не такие большие как кажется на фото. На лицо и лоб хватает одного.
Perfecto no llego tan tan rápido Pero es muy bueno
Perfectos. Llegaron en unas semanas, 10 en un paquete bien cellado.
Llegó en menos de un mes. Buen producto
E xcellent
Buenaza
me gustaron...geniales
все пришло в целостности , но очень долго шло
товар не пришёл. открыла спор, продавец упрашивал закрыть спор и ещё подождать, но я не согласилась. в итоге деньги вернули.
Producto muy bueno lo recomiendo
Огромное спасибо!!! отличный!!!
Получила 6 масок, на практике ещё не применяла
Товар не пришёл. Трек не отслеживался.
Buen producto, funciona bastante bien. Recomiendo dejar más tiempo del que se indica.
не могу сказать о товаре ничего, он не пришел. деньги вернули. а вообще какой то косяк идёт с доставкой это 4 посылка которая не пришла( от разных продавцов.
chegou bem rápido. vou testar agora.
Все хорошо
Супербыстрая Доставка, меньше месяца. Качество не плохое, не дорого.
Lego muy tarde pero llegó. Satisfecha