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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
100% recommendation. Do not hesitate, the best I have tried. I have all the colors.
It's fine. I constantly order. Delivery month
Very pale casino looks but cute
Color this picture a little dark, four key
Spokinia colir, in the fold there is no parabeniv
Very nice color
Color as in the picture, but the smell is chemical
I'm not buying the first lipstick anymore. The quality is excellent, Khabarovsk has come for a month.
very pretty colour
Stupenda
Все хорошо. Очень долго, но я все понимаю поэтому пять звезд!
So good. Thanks to you. Recommended.
I've chosen number 06 Rose Taupe, it's really pretty. I got it after a month of waiting, everything was ok. Someday i'll order more.
Perfecto. Buena calidad. Volveré a pedir.
Понравилась.
Llegó en 15 días
me encantan. ya es el tercero de este color que pido. son mate, no resecan y no quedan pegajosos. dura bastante.
цвет красивый ..пепельно -розовый .. доставка 1,5 месяца .
perfect
заказываю второй раз.качество супер.но один и тот же цвет отличается в заказах((
товар не пришел. продавец вернул деньги
Блеск отличный, держится долго, но цвет немного отличаетсЯ
teşekkürler
Всё Ок, но доставка долго, но продавец молодец, общительный.
Помадой очень довольна, цвет красивый, на губах лежит хорошо. Почти не липнет, следов не оставляет. Заказала 30 января, получила 2 апреля. Продавцу большое спасибо :)) буду заказывать ещё и другие цвета :))
Perfecto es el tercero que pido, me encanta, y ha llegado rápido
Пришло за 2 месяца. Упакован. Цвет чуть другой чем на фото.
товар в Пензу пришел быстро. качество хорошее, но с цветом немного не угадала.
Los colores no son exactamente como en las fotos, pero son muy buenos y permanentes
Sexual, super!!!
моя любимая помада, заказываю не первый раз и именно 8 тон больше всего мне по цвету подошёл, держится целый день!
Беру не в первый раз, цвет нравится.
me encanta muy buena compra
Good color and very long lasting
на фото номер 1 и 2 пришли быстро, без задержек
как всегда супер, заказываем постоянно, жена довольна
it was sticky