SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super fast less than 15 days and I had the lamp, I arrived very well packed, all the fights work.
The second lamp from this store. The previous house is still working. This one bought as a gift. Works, complete kit. The box was in a depressing state, but the lamp itself was not damaged. Pack the goods better, please!
Everything came intact. Delivery was delayed, but nothing terrible. Lamp as in the description. Thank you store lamp perfect.
Nice, pretty, light, dry well, I can see the girls putting their hands on
Everything came intact. The lamp works great.
Very good, arrived early and works perfectly.
I asked for Australia plug but it was'nt in the box.. ;(
Lamp as always of excellent quality. Thank you!
Great product as usual but beware the lamp is in us even if you ask for a eu plug. Comes with an adapter but does not fit in the French sockets, you will have to invest in a us eu adapter. Otherwise everything is OK. Fast delivery and Top lamp
The order came 10 days faster. Well packed. I only buy the original. Great lamp.
A good lamp, enough for half a year. The box is crumpled, the lamp itself is intact. I order 3 times
Packing leaves much to be desired.
I order the second time this lamp, the first worked in 1,5. No diode burned and did not shine darker. Dried everything, but when the top had to dry for more than a minute I realized that it's time to update
To Bashkiria, the order arrived in 2 weeks. I ordered for a gift, I was upset that the box was quite worn out, but fortunately the lamp itself did not hurt. Packaging was factory, I.E. A box in a sealed film. The store put it all in a regular Pu bag and sent. Given the price and originality of the products, packaging in principle can be neglected. But if for a gift, then probably should pre-ask the seller for more careful packaging of the parcel for the safety of the appearance.
great lamp!
It's still working.
Everything was fast, packed well. The only thing that surprised me, in the instruction is indicated about the pillow in the kit, I did not find it (
Perfect I ameiii
as described, work perfectly
Lamps are good, ordered two at a discount, but it turned out that I bought even more expensive, as one lamp does not have three LEDs. Insulting. It turns out I bought one working lamp for 3000 rubles.
Excellent lamp, I take the second one, the first one and a half years works, but already diodes shine dim, I really like this model
усе згідно з описом продавця
Shipping is super fast. 18 days, I think, would be less if it wasn't for Easter. The lamp is excellent, it works better than the same, bought more expensive in the store with a guarantee. Specially compared with the client. This lamp works brighter, the sensor is more sensitive, reacts better and faster to the customer's hand. The display is also brighter and clearer. In short, Heaven and Earth. + 100 in favor of Alika. Packing is far from ideal. The lamp came to me whole, but the box is well-groomed. Next time, you might not get there.
The best and fastest store! I order for the third time. The goods come well packed. Delivered in 12 days. Thank you!
Заказом давольна Дошла посылка быстро Все очень хорошо
Быстрая доставка. Заказывала в белом цвете, продавец предупредил, что остались только розовые. Нисколько не разочаровалась в цвете, приятный нежно-розовый! Довольна продавцом, товар пришёл целый, ставлю заслуженные 5 звёзд)
Лампа хорошая, работает без нареканий. Дошла быстро.
Лампа оригинал! Рекомендую!
все хорошо, целое, работает немного мятая коробка но все целое. заказываю не первый раз, рекомендвю, оригинал. спасибо продавцу, все супер.
Я довольна всё работает быстрая доставка
как всегда супер ! пришло за 2 недели в Астрахань !
first of all.. the first purchase never came... as I payed for it, I asked the store to resend it. it took a long time. I had to pay for the shipping costs again. after paying for the shipping costs for the package to be resend the new package was sent ... and after less than a month it arrived ! it's exactly as I was expecting... great quality!
Заказала 28.03, пришла 17.04 в Москву. При транспортировке замялся угол коробки, но все целое. Лампа мне показалась очень миниатюрной, что очень удобно. Красивая, все работает и лампы все горят. Магнитное дно держится отлично, если лампу поднять, дно не упадёт. Есть инструкция на русском. В общем я очень довольна покупкой и быстрой доставкой) спасибо продавцу!
Лампа работает
ok
Доставили в Украину за 2 недели. Лёгкая удобная лампа, покупкой очень довольна. Спасибо продавцу.
доставка 10 дней! заказываю уже второй раз! однозначно рекомендую!!!!
Beautiful
Franchement j ai été surprise de la vitesse de livraison commander le 31 mars reçu aujourd hui le 6 avril
Лампа соответствует описанию , компактная . До Барнаула дошла быстро.
очень хорошая лампа, пришла быстро.
Ich kannte die UVA-Lampe schon, wurde hier in Deutschland von einem Nagelgel-Shop für 75 € verkauft!!! Ich kann diese Lampen uneingeschränkt empfehlen; ich nutze sie gewerblich und bin sehr zufrieden damit, weshalb ich gleich 2 davon bestellt hatte!
Лампа прибыла за 3 недели курьером. Внешне не повреждена, сушит хорошо только на сильной мощности, гели сушит, но плохо. Дно пачкается непонятно от чего и не оттерается, хоть подстилай что-то на дно
Классная лампа, шла посылка месяц до Омска, все в отличном состоянии! Еще не пользовались! Оригинал!
Отличная лампа! Качество на высоте!
Крутая лампа, быстрая доставка, хорошо упаковано, пришло все целое, инструкция на русском имеется
Пришла быстро, до Германии где-то полторы недели. Упакована отлично, лампа классная!
Отличная лампа. Заказывала себе такую же год назад. Сейчас на подарок подруге. В этот раз привезли с курьером . Лампа очень мило выглядит, отличного качества. Моя работает без перебоев уже год.
Заказала 8.03, прибыла на почту 25.03, все работает, позже дополню отзыв, проверю в работе
Лампа соответствует описанию, очень красивая, посылка пришла за 2 недели, я очень довольна, продавца советую.