SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It’s cute haven’t used yet
I love these face oil removers. They are great. Takes oil off all your skin or just in the areas you choose. It was shipped to me so fast.
me parecio muy bien y me gustó mucho ,cumple con su propósito de quitar brillo así que lo recomiendo.
가성비 매우좋은 아이템 다른것도 몇개 있지만 아주잘쓰고 있음 다쓰고나면 또사고싶음 알리에서 가성비상품은 복불복이지만 그래도 가격생각하면 절반이상은 먹고들어간다고 생각이됨 또사러옴
크기가 휴대하기 좋은 미니멀한 사이즈이고, 재사용이 가능한 화산석이라 만족합니다. 다만 처음 사용시 분가루 같은 것이 묻어 나오므로 한번 세척 후 말려서 사용하는것이 좋을것 같아요.
디자인도 괜찮고, 크기가 콤팩트해서 휴대하기 좋습니다. 일회용인 기름종이 대신 지속 사용 가능한 제품인 것도 큰 장점입니다. 다만 한번만 사용해도 기름이 쫙 흡수되어 사용 후 세척 등은 번거롭네요.
excelente calidad y precio recomendado y él material es bueno y es justo lo que estaba buscando para mi trabajo
I received the Face oil Absorbing Roller Nature Volcanin
Buy it you won’t regret
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I love the Face oil Absorbing Roller Natural Volcanic it's. helping
책상 더러워서 이따구로 찍음 그 첨 쓸때 약간 개노란 파데색?으로 가루느낌으로 발리는게 잇음 테스트 한다고 생얼에 해봣는데 노래져서 당황 한번쓰고 씻어서 써봣는데 노란건 없어짐 근데 확실히 기름 없어지는게 보임 다만 공이 잘 안굴러감 나쁘지않음
love
Ok
veio conforme o anúncio, achei pqueno, ainda não testei.
Igual a la foto pequeño para el bolso esta bien aun no lo he probado lo compre para un viaje a la playa espero funcione. La calidad media siento que el plástico común pero bien
muy bueno y práctico
I haven’t tried
very good with getting the oil out of my skin happy with this purch
gonna try it and see but looks good
excelente tamaño y el producto llegó bien y además muy rápido!! ya lo probé y si funciona, sin duda compraré más, recomiendo mucho por su precio y calidad!!!
Buena por el precio, es frágil, pero igual es buena
al principio no sabía cómo usarlo , pero con el paso de los días me ha funcionado muy bien .
기름종이 없이도 외출할 수 있어서 대박 만족합니다 기름 진짜 잘 먹어요
Спочатку попробувала на руці, і лягає як пудра, навіть мало риженький відтінок, але потім просто вбирає жирок і не фарбує обличчя.
cool
Llegó bien empaquetado, esta de buen tamaño y espero cumpla su función... Se ve lindisimo... Superó expectativas
Igual que en la descripción
Muy bonito y funcional Isela para viajes me encanto
Me sirvió muy bien, si quita la grasa, en una de las imágenes se puede ver la grasa en la bolita, lo que si es que te llega a quitar maquillaje y tal vez no te quita la grasa al 100 pero si a un 70
me encantó, realmente quita la grasa de la cara, el tamaño es perfecto para traerlo en la bolsa
Achei q fosse uma pedrinha mas o rolamento contem um pouco de pozinho provavelmente para absorver a oleosidade do rosto
Llegó antes del tiempo estimado, se ve bien, esperemos cumpla su función.
De buena calidad. Sirven súper bien.
precio, calidad, envío,, excelente,, que creen. ,! ya lo cale,, perfecto,, lo recomiendo ampliamente,!, gracias vendedor.
Доставили за 14 днів Укрпоштою у Львів. Працює добре, прибирає зайвий блиск, ніби впитує жир) замовила 5 штук, бо коліжанки захотіли також))
llegó bn lo estuve probando unos días y hasta ahora me ha gustado.
Sí te quita el brillo, no tanto como un polvo compacto pero sirve muy bien. Llegó muy rápido y en buenas condiciones!! Es pequeño y práctico, fácil de llevar en la bolsa.
esta super bien el producto cumple con lo que dice es compacto para llevar en la bolsa. .
aún no lo utilizo pero cuando lo haga pongo otro comentario
es como un polvo traslúcido en rollon. se ve de buena calidad, aún no lo e probado. llegó rápido y sin daño
El tamaño está genial, super bonito y excelente calidad Me encanta
Es el segundo que compro y cumple muy bien su función
Hermosos, cristales muy bonitos los colores, brillan padrísimo en el sol se ve el arcoíris si se pone al sol
Pequeño y la piedra, suave, lo usé de inmediato y si me quito el brillo de la cara, ideal para antes de tomarte fotos, no quita el maquillaje, lo recomiendo.
Works well
Es más pequeño de lo que pensé. Aunque la relación precio/ calidad es aceptable. Funciona para quitar el brillo de la cara.
pues a ver que tal funciona lo que sí puedo decir es que es muy pequeño