SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent, will order more
Um simples pedido e uma demora sem fim. Nem me lembrava que tinha feito esse pedido. NUNCA MAIS.
não recebi o produto
Good item! Recommended seller! THX!!
Good product! I recommend this seller!.
Parece bom
Mto bom
top demais
Produto funciona sim, recomendo a compra. Testei e funciona melhor que o esperado. Comprarei mais depois !! E chegou super rápido.
Item delivered as described
Gostei do produto, não temos tantos cravos pra um melhor teste, porém os que eu tinha saiu.
muito bom
Produto muito bom!
Excelente
Funciona
sobre o produto não sei o que dizer , pois não recebi. e o vendedor não respondeu minhas mensagens.
Ótimo produto
everything perfect. recommended seller.
chegou bem rápido
Top!!
Muito bom, produto de alta qualidade. Fácil de usar
oku bomu
cumpre com oque é anunciado
chegou tudo certo e produto funciona
produto funciona relativamente bem. não senti que puxou os cravos. eu não tenho aqueles com ponta preta, então pode ser por este motivo. não chega a limpar os poros de maneira profunda. deve ter efeito apenas superficialmente
Ótimo produto é praticamente de graça pelo serviço que faz!!!
Produto ótimo
Produto aprovado
bom produto
Muito bom
Achei o produto fraco. Achei que tiraria mais cravos… demora muito tempo para secar… quase quarenta minutos
produto excelente
gostei do produto
Chegou rápido, ainda não testei, tomara que cumpra com o anúncio.
Good Seller.
Deneyecegim
Cumpre o que promete
Very good works good
Excelente produto
Produto excelente, corresponde a descrição e indicação de uso
Nossa nao é que funciona mesmo. Eu gostei bastante. Otimo produto
funciona mesmo, muito bom
all very much , I will be ordering
Super rapide
Amazing product
Me surpreendeu, nunca tinha visto algo assim, produto excelente
ótimo produto corresponde o que promete. só na hora de aplicar que apliquei de mais demora secar mas o produto é bom
Produto entregue dentro do prazo, agora é ter coragem de colocar na cara para testar, mas quem testou primeiro foi Georgio Barone, e aprovou, então vamos lá.
Ruim, não é o que parece
muito bom cumpre o que promete podem comprar sem dúvida a entrega muito rápido