SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you very much to the seller. It was worth the wait.
Долго шёл. пришёл целый. ещё не пробовала но попробую напишу ещё отзыв
good item
Voy a probarlo
Tardo un poco en llegar, pero llego en buen estado eso si, bien embalado...
buen producto
Aún no lo he probado. Pensé que no llegaría por lo que pedi rembolso, no obstante llegó al siguiente día de la entrega automática y cancele el reembolso. Tardo bastante en llegar pero al final llegó. supongo que es porque la entrega fue con correos de México (paquetería local).
Muy bueno
Сиворотка дуже рідка як водичка спочатку розстроїлася так як заказала зразу 3 шт але почала наносити на крем і приємно здивувалася так як за першим флакончиком вже побачила результат .На крем менший розхід і ліпше впитується.
Very good product
Works perfectly
It is good!Thank’s you!
..........................................................................................................................................................................................................................
pequeño
Buen producto
j'ai reçu ma commande a testé
satisfied ………. arrived on time
доставка быстрая ещё не пробовала
доставка 3 тижні. гарно упаковано, все ціле. приємний запах. кінцева дата використання - лютий 2027року
package was damaged but product is ok. so far so good
Paczka doszła tydzień przed planowanym dostarczeniem Polecam sklep.. Nie jestem w stanie napisać czy działa bo jeszcze nie używałam..
Looks good haven’t tried yet
lo acabo de probar excelente producto, no es milagroso pero con un poco de constancia se puede lograr el objetivo...
تحت التجربة ، وسيتم كتابة مراجعة كاملة بعد شهر
Recibido y envío súper rápido, esperando probarlo
je n'ai pas essayé,je verrai le résultat plus tard
Se siente bien
ok
no lo he probado aún, ví buenos comentarios, llegó rapido
נראה טוב,עדיין לא השתמשתי,אעדכן שוב....
має жахливий запах і йшло дуже повільно
Pores have really disappeared, the pore shrinking serum does not sting at all, it absorbs easily, and the skin is repairing! ! The face is much cleaner, the pores are getting smaller and smoother every day, and the whole person is more confident
I belong to dry oilskins. The pores on my face are large and the problem of acne is serious. My friend recommended this essence liquid to me. After using it for so long, the effect was amazing to me. Once in the morning or evening, my face was closed completely without pores, and my skin was smooth and delicate. And like me, my oily skin is now less oily, and my skin has become smooth, delicate, and elastic. My best friend praised me for becoming much more beautiful, and I recommended her the secret to improving her skin!
I have tried many products to no avail. This is the only pore shrinking serum that has really improved my skin. I can't believe how different my face looks! It's amazing!
Amazing!Iave been able to use it nightly without any issues, and I feel that its really working wonders. A lot of redness and scarring is gone, after just one month of using. This product is going to be a forever staple in my skincare routine from now on.