SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
посылку не получила, спор продавец подтвердил.
Очень яркие и красивые
La caja es más pequeña de lo que parecía en la imagen y las puntas están sin pulir y pinchan bastante aún echarle varias capas de top-coat.
super
классные!!!
бомбические! шли долго. кинули в почтовый ящик
Очень красивые и утонченные бульеночки. Пришли в целости и сохранности, ничего не рассыпалось. Доставка около месяца. Правда, хотелось бы побольше наполнения, а так товаром полностью довольна.
все пришло целым, быстро и хорошо упаковано. Большие детальки для моих ногтей объемны и почти не гнутся, но в целом все хорошо, приятный цвет и текстура
Tardó mas d 1 mes y medio en llegar a España, la comunion mala. Han contestado cuando an kerido y sin ningun dato del seguimiento del paquete
Fast and fine.
супер красивые
très bien
соответствует заявленному, пришли быстро. очень довольна, огромное спасибо !!!! продавца рекомендую
very fast. all ok
Es genial y mucha cantidad.gracias pediré mas
Très beaux bijoux pour ongles. La couleur or rose est superbe
thanks
Good. Thank you.
piękne maleńkie ozdoby. polecam sprzedawcę
Amei super brilhante super rápido chegou em 14 dias a Portugal
I've been waiting a long time for the product, but the store is kind and the product is really good. I'll buy it again if I have time.❤️❤️
Товар не отслеживался. Доставка быстрая, доставлена за 25 дней. Украшения на половину пластик и металл. Пластик- объемные украшения луна, звезда, квадрат и два вида круга. Качество больших среднее. Царапины, бугры, края изделия не обработаны остались заусенцы. Хорошо что их мало и в дизайне я их использовать не буду. Остальные украшения клепками выполнены из металла и сделаны качественно. Как в носке-дополню позже отзыв, но хочу сказать, что у меня есть до этого купленные комплекты из розового и желтого золота и в носке показали себя очень хорошо. За три недели не облезли и не поменяли цвет. Единственное это появились царапинки, но без этого ни как. В целом каруселька понравилась. Товаром этого продавца в очередной раз осталась довольна.
Molto carini
доставка долгая, а так вроде норм.