SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Muito bom produto. Excelente qualidade
good quality, fast delivery :)
Хорошая бритва, понравилась в использовании
Looks and feels very luxurious, very easy to put the blades in without hurting yourself. Very nice clean shave and much better result than normal multiple-blade razers.
Nice product
perfect fast shiping
product is as described
Good shaving. I didn't use blade which came with the razor but Wilkinson and it is really good. Great product! Took a little longer before it was shipped, but after that it arrived quickly.
Все супер! пришло быстро, продукт на первый взгляд отличный!
Упаковано идеально! В комплекте бритва, пачка лезвий и чехол для неё. Качество исполнения на высоте! Супер, доволен на 100%!
I've received items well today This item looks pretty nice Thanks a lot!
Delivered as described. All ok!
Very good quality.
Бреет шикарно, даже не ожидал этого от тех лезвий что идуи в комплекте, думал отдельно покупать буду.
Very nice razor, make its weight, sign of quality.
I take the second time, the first was for dad, the second for my husband. Both happy.
Купил уже третью в подарок.
Muy bonita. Incluso mejor que en las fotos.
Excellent store perfect service
Great build quality and everything is as indicated. Good weight and finish.
Excellent quality
Mükemmel!!
Rápido y bien
Arrived exactly like shown and works perfectly! Even arrived a LOT faster than expected.
Le rasoir a l’air de bonne qualité. La prise en main est bonne et bien équilibré. L’étui fait un peu cheap par contre.
бритва так себе... слегка агрессивна как по мне . лепестки зажима вроде зажимают,но как-то не очень "намертво". а в целом за 9$ нормуль.
Really surprised at how good the quality was on this one. Nothing's loose, blades are sharp. Pouch is fake leather but that's to be expected, it's still good quality. Wont be going back to those other razors, this is so much better.
крутяк, все устраивает. ещё положили пачку китайских лезвий
Beautiful quality razor with nice balance. Thank you very much.