SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
perfecto....
Thank you perfect X
여러가지 사이즈 큐빅이 들어가있어서 좋아요
Ładne
wish there were more bigger gems and less smaller ones
Дуже гарні , фото не передає як вони блищать
Just like the photo, thank you!
The delivery was fast. I really like the mix of different size rhinestones, especially the super small ones.
Bien, me las pegué en la uñita y se ven lindas
Good quality, fast shipping. It took ten days from ordering online and shipping from china to delivering in Quebec Canada.
Llegó todo ok. Se ve buena la calidad, los probaré
коробочка небольшая, но есть достаточное количество. соответственно полностью описанию на сайте.
a small, cute container of rhinestones for nail art. happy with this purchase. various sizes
이쁘네요 그런데 양 엄청 작네요 ㅎㅎ여름 네일아트 반짝반짝 하면서 시원하게 보이는게 포인트 ㅋㅋㅋ 그래서 구입하게됬어요 잘 사용할게요 배송 많이 많이많이 늦어서 별 하나 빼고요 !!!!!!!!
배송 기간은 좀 오래걸렸는데 싸게 샀기 때문에 그 부분은 감안하였습니다. 늦게 받은 만큼 엄청 반짝거리고 예쁘네요 다음엔 대량으로 구매해서 쟁여두어야겠습니다 빨리 아트해보고싶어요~
These were super cute!!! I decided to go ahead and do my nails with a grey fench tip and the pink diamonds that i got!!!
Vienen de diferentes tamaños y brillan bonito
Es lo que esperaba. Estoy muy satisfecha con mi producto. Muchas muchas gracias, voy a pedir más en el futuro.
cute
muy bello viente completo para realizar y set de manicura hasta con sus balines
me ha llegado muy bien envuelto y pronto...buena calidad ...gracias
Expected a bit more of it, bur i still satisfied
Muita bonita as pedrarias, não demorou pra chegar e simplesmente amei demais. Super comprem
나비랑 같이 붙였는데 잘 어울리고 예뻐요
tal y como se muestra en la foto, satisfecho con el producto, definitivamente volvería a comprar y llegó justo a tiempo
vinieron bastantes, muy bien protegidas, son lindas
Очень миленькие камушки для ногтей! Рекомендую продавца! Быстрая доставка!Ставлю продавцу 5☆☆☆☆☆
el producto es perfecto y porciento práctico. se los recomiendo
Pensé que venia más cantidad, pero es súper bonito
Дякую, все як і на фото, прийшло швидко
je suis super contente car je l'ai reçu très rapidement en très bon état et article conforme à la description
Muy lindos de muy buen tamaño, tal y como aparecen en la imagen me encantaron
Товар прийшов дуже швидко . Чекала біля 2 тижднів . Якість добра
I loved this crystals a lot! they are so many and good quality too! I recommend a lot! ^^