SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great, product is good as it’s said.. for the price it great
Excelente producto calidad y precio irresistible funciona perfectamente y hace su trabajo me he quedado sorprendida por lo bien que corta el pelo el envío súper rápido RECOMENDADO BUEN VENDEDOR GRACIAS
прийшла швидко, працює відмінно акум тримає хвилин 40. продавця, а також товар рекомендую!!! упакований просто коробка...
La caja donde vino está bastante maltratada pero el producto llegó bien. Aún no he tenido tiempo de usarla ni de encenderla a ver si funciona jeje
pe4fect for my kid clients.....runs good and quiet ...sharp and clean cut....
It's very good as I expected. I'll further recommend your products to some other people to buy anytime
Тример прийшов в пом'ятій коробці! Але добре що цілий. Сам тример класнючий якість не дуже але працює відмінно.
la caja llegó chafada y la maquinilla suelta por la bolsa. por fortuna carga y funciona bien. funciona bien con poco pelo. no está nada mal.
gostei muito do aparelho, excelente produto pra corta barba.
انهو يعمل بشكل رائع شكراً جزيلاً لكم لم أتوقع أن تكون في هذا الجوده أنها ممتاز والتوصيل وصل قبل التوقع شكرا جزيلا لكم أنصح في شرائها
оказывается она маленькая , свободно помещается в руке
it seems good,i haven't tested it yet,but looks pretty cool
Gostei, uso para acabamento barba, costeleta etc.. Bom!
المنتج حلو جدا جدا جدا جدا جدا جدا جدا جدا جدا جدا جدا جدا جدا جدا جدا جدا جدا جدا جدا جدا جدا جدا جدا جدا جدا
товар пришел раньше положено востока продавец отправил товар сразу же после заказа все отлично спасибо продавцу
Товар нормальний, але коробка прийшла максимально помʼята
packing good looking good and work good and rpm too fast..
un poco maltratada la caja pero de resto exelente producto cumple las expectativas
la cajita estropiada pero la maquina en perfecto estado. muchas gracias
Ya es la segunda que compro y me han funcionado bien, además a un super precio. Recomiendo al artículo y al vendedor.
Hola producto con las 3 B bueno, bonito y barato. se recomienda para uso personal no para trabajo diario
vale o pena pelo preço, achei bonita só parece ser meio fraquinha mas é boa corta mais ou menos, espero que dure a bateria
amei a máquina chegou antes do próximo, recomendado,muito obg Aliexpress
la maquina de afeitar se ve de buena calidad es pequeña pero es aceptable .. esperemos a ponerla a prueba a ver qué tal me va
el producto llegó rápido y sin problema alguno, viene completo y funciona perfectamente
it's very nice. I collected it before the date given to me
article arrivé rapidement très utile meme si il a un bruit élevé un peu merci vendeur je le recommande
this product is good recieved on time quality is good yet machine is also working awsome and battery timing is also good anyhow mixed experience with ali express