SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful
Great quality for this money
Cool, very nice designs
Fast delivery, everything is well packed. The foil is beautiful and thin. I recommend to the purchase.
I love it...
Very nice and practical Foil so you don't have to use other materials to beautify your manicures using it to your liking
All right, thank you very much.
Hermoso
Exelente came to me sooner than expected and without any complication.
Beello
perfect
order came in 11 days! haven't used yet to see how it will turn out but they beautiful
Came a large ribbon, for 100 years)) I got it earlier. Everything is whole and neat. Thank you store!
The order came quickly. Everything is intact. The product was packed in a pupyrku package. there was no need to communicate with the store. I haven't tried it yet. Then I'll add a curfew. Thanks for the fast delivery.
The parcel came in about 2 months. The foil is just bombed and exactly corresponds to the description. As expected, I came to foil in a package with a size of 4 cm/1 meter. I do not know how in the case on the nails will look, because I did not make the design even with this foil. But I think she will even attract attention from far away! In general, I advise you to purchase, excellent foil, cool shimmers in the light!
In places erased
Received, but the delivery is very long Alas
I am very sorry that if the 3 stars are 3 stars, it is impossible to leave your feedback
How to use it?
It came quickly, everything is super
Она прямо шикарная!!! Очень понравилось! Ещё не пользовалась. Спасибо продавцу.
He arrived fast
Very beautiful
OK
It came quickly, to Krasnodar in 20 days. Foil is beautiful, prints well. With the store did not communicate, the parcel was tracked. I recommend both the seller and the goods
Yunyu
Grade foil
Very good or the product, good price and is as it appears in the picture
The goods came relatively quickly. All whole, well packed. Thank you store
The goods are well packed. The order is satisfied.
It's good to apply, it looks beautiful on the night, I'm pre-satisfied
The parcel went for a long time, all as in the description. I did not try the case.
Not yet tried
I haven't tried it yet.
ok
Not very, without glue there is no sense
Corresponds to the description, in the case did not try.
Great thanks
Product compatible with description
super
Grate i love it
Arrived relatively fast compared to what I have ordered same time I ordered same. Looks great! Can't wait to use them
The order is very satisfied. Seller thanks for the fast order. Film 1 meter in length, thin, the picture is translated clearly. store recommend!!!