SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
paefait
Пришли вовремя, гели хорошие
It stoves, on application excellent, on strength a little bends.
I have not tried yet, but I think good, like all the goods of this brand
I have not tried yet, but much that I took that brand of good quality
All affixed arrived ahead of schedule should I still use it will let you know
The Frost is liquid it is necessary to work it quickly.
Many thanks to the store! The goods came quickly and are of high quality. The bottles correspond perfectly description. Excellent. I'll order more. The price is good. Recommended!
Very small Pot to try
Good, thick gel. Lies down well. The tone is lighter than my natural
bien reçu merci pas encore essayé
Everything has come. Twisted tightly, I can not open))
It came quickly for a little more than a week, the jar is full, I have not tried it yet. The color is not pure white, but with a blue shade, perhaps after drying will change.
Already had time to work with him, I advise, I liked that he practically aligns himself on the nails
Good base
The parcel is delivered in 35 days. The goods are well packed, the whole, the jar is tightly sealed and filled to the edges. Fully corresponds to the description. The gel is applied well, the color is pleasant pink camouflage. I have not tried it in my sock yet.
Thick and bright, I hint in a free jar myself: to the transparent I add color (a little pink, a little beige and a little white and a little pinch of acrylic powder) and the color is pleasant and comfortable-self-equates. In the Sock Month-boldly on the first photo. for the French such a kneading is very convenient-do not paint the nail, it is already beautiful.
Very good nail gel. This is my second of this company. Spreads perfectly on nails ❤️ I recommend this Seller.
Delivery month, I liked everything, thank you, I recommend.
The goods did not come, but the money was returned
GOOD
Looks nice but not yet wypróbowałam
Haven't used it but it looks good. Received a few days to a month after purchase.
It's hard to work, you can't take much because it doesn't dry, inside is liquid, you have to go layer by layer. You should have a powerful dryer
Dovgo went, like vicoristannya, I'll finish the dodatковим reviews
The order was received after 1 month everything is fine rekamenduyu, a little zhitky
Shipped in a few days, shipping another 45 days, the track was not tracked and the delivery was also not reported. The gel itself is medium thick, self-leveled, but strongly and quickly tightens from the cuticle leaving an indent of about 1mm (see photo).
Packed well. I do not know the quality yet.
Consistent with the description, timely dotarl, I'm glad :)
I order a second time, the quality of the gel pleases, does not write in the lamp in the sock is also good, zapil is also not very solid, I recommend
I ordered 13.11 and received 31.12. The color of the varnish is awesome, as expected. The jar is full and well packed.