SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good corset, I advise
Excellent store
The fabric is too thick, can't wear it under t-shirt
It is quite convenient but it is difficult to fix yourself
Like norms, I did not put on yet. I'll try. Delivery two weeks.
I liked everything. the goods are of excellent quality
ok
Super thnxx baby
Excellent product. Very satisfied, meets the desired.
Helpful, easy to use
item as described. a little assemble card could be added for better user experience... it's been holding me upright since I been wearing it so I guess that was the point so all is well.
It is functional and simple to use
Parcel received today, took a long time but finally here, well packed and safe. the belt looks good and practical, solid material. satisfied with the purchase.
The size would be bigger and in general the quality is excellent.
Made qualitatively. But useless thing. Very pulls the armpit and blocks the flow of blood, hands numb.
Super fast shipping
Good product
perfect fit!!!!
Parfait
Excellent, I recommend!
Good
Very good!!!
Great. I order not the first time. As in the picture. He copes with his task.
Came very quickly did not even expect .. Thank you very much
thank you guys. i got it
Cómodo, suave, Bonito
very good quality,fit nice recommend store
The product came quickly, the description matches, only missed with the size, if you wear T-shirts M, then take L
Well received, good product does a little harm to the armpits but it is normal since it must be tightened to maintain the right back
He's already rough
ok
Very flexible. Fits well.
It's not clear how it dresses at all.
very good product
The store is a good product corresponds to the description
It's okay.
Very accurate
bardzo szybka wysyłka
Thanks!
качество вроде не плохое
Me llegó muy rápido excelente calidad para lo que cuesta, muy satisfecha.
Well made, remains to be seen how well it works. Delivery was very slow.
not yet used , shipped kn time , thanks for store
Покупал дочери перед поезкой к остеопату. Меня просветили, что такие штуки вреда наносят больше чем пользы. Выкинул, от греха подальше. Торчащие лопатки остаопат поставил на место практически с первого раза. Каждый решает сам, я предупредил о том, чего сам по началу не знал.сам продукт сделан отлично, липучки мощные, вся прошивка аккуратная.
this item works! shipment take more than one month
Very good quality it works but needs to get used to
delivery quicker than expected , not tried it yet but item as pictured .
شكرا
I love it it is amazing
Commande bien reçue merci