SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I was skeptical xro' works really well
ok
Good Deal !
First they sent to the wrong address, then everything came right.
As in advertising, worth less than shipment
Good stuff. There is no discomfort when using. Took to take care of the disabled person. Cool stuff. I recommend it. All respect and respect. With the respect of Arcadia.
I thank You everything was very good the item is.
Super
Quality is good, in the case did not try
Made qualitatively, works as expected
Excellent! Thank you!
I tried like all the rules. Seller recommend.
Rewarding.
It is necessary to clave many times in a row that would be a good thing
The quality is in the form of norms, but I do not know if I will use this miracle cut, it's too mutorno and not at all fast, if you say it it it Hair like a haircut, so you can use this device, but I'll probably buy myself an electric one.
All good
Well, the normal machine can be in the ears and eyebrows if you cut something, not batteries are not electricity small and convenient. Satisfied, thank you to the store!
Don't buy. Not practical. What the is that?
It works
Producto excelente, de muy buena calidad tanto en material como funcional, feliz, envio llego en 16 dias pese a 3 feriados, vendedor rapido y 100 % recomendable
Wszystko ok
Very good article, it was just what I needed, as, my machine got lost, this came at the best, recommended time.
very nice. 3weeks to my door.
Shove
Everything is fine. Satisfied.
Cut the hairs
Perfect thank you
good quality
Of good quality
Eats a little
Received Thanks
Works very well and its great that it doesnt require electricity
Already tried. Yeah, electrical went to throw it away. Thing!
The device is just a bomb! With the jungle in the nose managed to hurl. For the ass is not suitable, the size is too small.
Did not wait-drained all the hair from the nose. Cried... Therefore, there is nothing to try on. Looks good. Must work.
Before Peter 15 days, in the work did not understand, it seems as though it does not cut very much.
Works. Convenient and fast.
Very nice.
Works! Glad to shit :) hair does not pinch, cuts imperceptibly, batteries do not require :)
Good thing, comfortable
Im really surprised by the good quality
all good. trim nose hair ok.
The thing is interesting, but you need to rotate slightly during the haircut and cut energetically
All received, all super track is tracked by store recommend
Norm thing!!!
Excellent cuts, and much better electric! Thank you store! There are no gifts true :))
Super item, super shipping
It came quickly. In Odessa for 3 weeks.
Easy to use, does not tear out hair.