SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Moisturizing serum for the face. Apply to cleansed skin in the morning and evening. Improves the external condition of the skin. Moisturizing and nourishing serum, narrows pores. Delivery about three weeks by Russian Post. The composition and shelf life are specified.
The serum is amazing. It whitens the skin of the face and very cool moisturizes it, also contributes to the removal of wrinkles. The product contains snail extract, it helps to moisturize the skin of the face. After applying this product, my skin has changed markedly for the better and I am very happy with such changes. The product comes in a box, and it contains a bottle with a serum and a separate nozzle, which would be convenient to use the product. The goods are quality and well packed, for this is also separately a high score! Thank you to the store that there are such effective products that you want to buy again and again) Recommend!
Got it fast. I bought several funds in this store. The shelf life is fine. Packing is not broken. Later I will add a review.
Przesyłka bardzo dobrze zapakowana, była śledzona na każdym etapie. Doszła na dużo przed końcem ochrony. Jestem zadowolona z produktu, wszystko dotarło całe. Dziękuje sprzedawcy i polecam ten sklep.
I put before bedtime, moisturizes well, but changes in the condition of the skin has not yet been noticed. For coins + delivery.
Ordered 11.11 received 23.12 in the Moscow region. Track tracked. The store packed everything well. I took more than once from this seller-always everything at the highest level. I bought for 136 rubles at a discount. I recommend to buy.
good
The parcel is well packed, the quantity matches. I hope all the funds will like. Before that, I ordered only hygienic lipstick with a light pink tint. She's wonderful.
Good products, second time I buy from this store, fast shipping. Racando
Delivery more than a month. Packaging is reliable. I order not for the first time, my wife really likes. Shelf life is not quite fresh, but I think we will lay down. Probe as a gift. Thank you and good luck to the store!
Before SPB 1 month, packed well, the sensation is pleasant, fits quickly.
Super! I order not the first time. I really like this serum.
Excellent
Order received quickly
Packed well, nothing changed, it is possible for a gift. it came within a month. I can not judge the quality yet, I will write a review after application.
It was not easy to use, but it was very easy to reach Bulgaria, for a small number of sedatives, good opacity and unharmed. Exile is a lot of good and satisfied. Thanks!
The cream is not oily consistency, absorbed quickly. Order accepted 28.08., shipped from china 07.09., arrived in russia 19.09., received 10.10.19.
Recommend well packed product
Prekrasno
Save the store for a gift. super fast additive
I liked everything very much, fast delivery, i will order more.
The sensation is about 15 ml. Not greasy on the skin dissolves well. The effect of moisturizing is, the delivery is long, received at the post office.
Came quickly. Maslichko is excellent
very fast shipment thank you
Хорошие крема. Жена попробовала и вроде как довольна. Доставка ровно месяц. В подарок положили пробник розовой эссенции.
5+ will add how it goes after using. thank you
Хорошо,но не отлично. На каждый день. Продавец понравился. Срок хранения, состав, упаковка все в порядке.
Thank you
отлично!
Llego muy bien embalado, las cajas en perfecto estado y envío rápido. Aún no lo utilizo pero recomiendo a la tienda. Más adelante dejaré más comentarios
urun cabuk geldi tesekkrler.Fakat ucretsiz sevkiyat oldugu halde kargo parasi odedim.
T
schnell geliefert, gute qualität, danke
Беру не первый раз. Увлажняет отлично. Хотя сама по себе как густая водичка. Раньше не замечала,что коже так хочется влаги Каждая коробочка запакована в слюду, бутылочка закрыта крышкой. Рядом находилась пипетка-дозатор. Сыворотка прозрачная, с мелкими частичками золотого цвета. В этот раз сыворотка была немного гуще первого заказа. Заказала 4шт. Упаковали в картонную коробку+черный почтовый пакет.
Sieht soweit gut aus. Mal schauen was meine Frau dazu meint.
доставили на дом службой CDEK. Флакон герметичный, нужно вскрыть полностью, чтобы одеть колпачок. Внутри вкрапления золота. Запаха нет вообще. Небольшое количество распределяется хорошо. Впитывается. Не липнет. Кожа увлажненная. Но если наносить косметику поверх, стоит чуть подождать.
Любимая сыворотка) мне очень подходит - покупаю уже в третий раз по несколько штук. Во время распродажи выгодно брать. Кожа после ее применения выравнивается и будто свежеет, и, странно, но проходит шелушение и раздражение. Расход большой, сыворотка густая, заканчивается быстро.
ok
Fast shipping. Looking good. I didn’t try yet
It take just 22 days to arrive morroco.. for the results i can't say nothing because it's the first time that i order this product.
Товар не пришел. Очень жаль. Где-то в России потерялся. Деньги вернули. Большое спасибо!
Спасибо
The package has arrived, thank you. We'll see if it works.
доставка была больше 4недель.Текстура приятная,легая.Эффект увлажняющий очень хороший.
Отличная сыворотка! Аллергической реакции не было. Кожа не сухая и не стянутая после нанесения.
Llegó todo bien, super empaquetado y bien.