SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good clipper. This is a second order of this item from this vendor, thank you.
Perfect, plus gift wine a lime. I recommend it.
It is such that the images and description, practical and functional, very beautiful, quite larger than I expected and fulfills its function perfectly. It arrived relatively fast and very well packaged, in perfect condition. Highly recommended.
Excellent quality.
many thanks.
It cuts very well. Recommended.
Everything works properly! I liked it very much! I recommend
thanks
Sharpened well. Haircut. I liked it
reAlly good nail clippers, strong and sharp
The order went to St. Petersburg 35 days. Great thing of good quality.
Description accurate. Quality is super. Delivery to Ukraine 3 weeks ukrposta.
Recommend store
The coupon works very well and the system with tank is really very practical I recommend this product of good quality in addition to the back on the plastic part there is a nail file incorporated not important for me but can be useful
Thank you! I received my order quickly, in excellent condition!
And did not think before that you can cut your nails so conveniently! :)
just as described
Thank you!
Sharp excellent
Very fast and good Performance. Am very satisfied.
Quality, sharp. It's bad that the nail file is not installed.
All the rules. It's been a long time.
Top product!
Sellor gave me a refund after 2 mths and product not delivered. it finally turned up 3 mths later! happy with it great quality!
I received in 2 weeks. The nail clipper does its job well. It cuts very well. I recommend!
Заказывала мужу, ему нужно было, непременно, что бы отстриженные ногти попадали во внутрь и что бы снаружи была пилочка. Он доволен. Кстати, площадь пилочки удобная, само приспособление среднего размера, в мужской руке удобно лежит. Все качественно и удобно в использовании. Спасибо!
looks good, little expensive, but ok
Хорошо упаковано, приличный товар
все хорошо, качеством доволен, жена в восторге, описанию соответствует, продавца рекомендую.
Thank you very much! Everything was excellent!
Very Gold nail cutter.
good and fast
Стрижет отлично.
good quality
Всё хорошо, беру не первый раз, спасибо.
Tamaño 9 centímetros un poco más grande de lo que pensaba, pero corta bien y espero dure mucho tiempo
I have received the order. everything is normal. thanks. have a good time
جميل! وهذا هو ما أنا أتطلع ل! ويسرني أن يوصي هذا البائع لك!
Very good! So pleased to deal with this shop...
very good!
долшло быстро ,качество еще не испробовал.
нижняя часть для типа наждачки. оч понравилось
в Украину пришло очень быстро молодцы)))
çok başarılıydı gayet güzel teşekkürler
Very good and sharp clipper
All perfect. Nice and solid cutter
Good quality, good store
ok
super
Envío rápido. Todo igual que en la descripción. Buenos cortes y funciona con mucha ligereza. Incluye lima en la parte trasera y los cortes se recogen dentro de la tapa blanca y se pueden tirar después.