SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Whiglyadak so yak in the photo. In the gift sell by putting spare batteries. Duge korisna rich, special, if not Svitla. I didn't talk to the store.
Everything works
Good light and comfortable to use. The bad thing is, tweezers aren't very good for hair removal but it does the job.
They are of very good quality. Spare batteries are coming. Very good shopping.
Ótimo produto!!!!!!!!!!!!!!!!!!!
As described. It's missing provar. But I like it a lot.
Super good quality
I like me
ok
Super!
Looks good + 3 extra batteries
Products according to the ad and arrived fast, fully satisfied!!
Good tweezer, thanks!
Very fast, less than a month. I ordered the second time. Thank you.
Delivery month. Cool tweezers, I take this one for a gift, since my first pts liked. Well captures hairs, the bulb is super comfortable if you are not at home. Packed in a pup, without damage. She took 11.11. With coupons for 82.5 p, and from the purchase returned the hatchback 4% through https://cash4brands * Ru/referral-friends/? refid = 94762 & cashpromo = pr_94762 (replace * with.) Recommend product and service cache
Amazing product !!! Express delivery-2 weeks !!! Seller is excellent !!!
The store is contact, the tweezers with batteries are good. Review add
The Tweezers of of good quality - strong steel and good alignment. Have a strong pinch and can pull hairs easily. Good Seller. Shipping was 6 weeks to western Canada.
Very beautiful and nice thank you so much
Super
The product corresponds to the description. Came in a month. I recommend the product and the store.
Quickly delivered, Batteries Included, quality is good
Thank you very much to the store for the goods and I advise everyone. Seller well packed and put spare batteries to save well, can as flashlight use
shipping too late
Thank you store
The goods came on time to the store Thank you very much for the additional bataoyeki I liked everything I advise a very good thing
Came my tweezers, thank you very much to the store put on replacement another 3 batteries. tweezers are very good, good, very powerful. this is not my first such plan tongs but before that I bought in aivan but these in quality are more powerful) once again thanks to the seller I will definitely order again.
Great! Convenient spare batteries in the kit go!
Tweezers worthy, you need, of course, to adapt. Backlight is good, 3 spare batteries. I recommend.
Unfortunately the goods did not come. Opened a dispute. The money was returned.
The goods came in three weeks. Three spare batteries came to the tweezers. The store is sociable. Tweezers quality.
All good, my second order of this item
Покупаю не первый раз. Товар и доставка на высоте.
Товар пришел не повреждённый. Полностью соответствует описанию. В комплекте 3 батарейки. Пока не пробовала в использовании, но в руке держать удобно. Советую продавца и товар.
3 месяца и неделю посылка шла до Питера! Ужос нах.... Жена вроде довольна, комплект батареек прилагается
с комплектом запасных батареек - сервис просто пять звёзд. пришел быстро. очень красивый пинцет
пинцет хороший, есть небольшое смещение полотен.
СУПЕР
Рerfectly!
Отлично!!!
Посылка шла больше двух месяцев, получила все хорошо упаковано, на вид достойное качество, пока не пробовала, но товар и продавца рекомендую, спасибо, успехов в бизнесе
Описание товара точное! В использовании пинцет удобен, еще и запасные батарейки в комплекте! Спасибо продавцу!
Great
Супер
Very good.comes with three spare batteries.
Очень понравилось. Спасибо.
Товар получила. Быстрая доставка, хорошее качество!
супер
Good product. Thank you.
прикольно