SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
it is a nice set and the different sizes ensure that you can grab every hair well
Very good tweezers.
Everything perfect
Very good, I loved them and if they serve, they are well calibrated although I feel they are a little thick
Good product. I like it
I arrive well and in good time, I just hoped it would be the thinnest tips, by those thin little hairs of the eyebrow that are hard to pull
I can use it.
Excellent Product
Very good tongs! Recommend!!!
Nicely Done
on the left side of the photo part of my owned before tweezers I am going to throw since I received this kit on the right and tried in use. Really thankful to the maker and the store.More than expected. The quality the package everything is perfect!.And the price .Recomend .Recomend. Recomend!
fast and trust
Great as AD. Recommend!
Super quality
Best Buy made AGR, came true photo. Along with the hood leather. The shipping was fast and came very well packed
Really fast shipping! I recommend this store.
Perfect Super recommend.
ძალიან კარგია
Really good product, nice case and keep all the set secured. The delivery was very slow but finally arrived.
Top
As described
I 've ordered it 3 times, they're good quality
good
Very good tweezers. IN well wykonanym pouch with Peel PU. Not zrywają hairs. FB: AliExpress only checked products # mojerecki
great tweezers affordable and nice case
In excellent condition and fast delivery
Excellent Product at good price with excellent quality. I recommend it
It is as shown in the add. They come in a nice holder and are beautifuk
Delivery 1 month. Good set
Lovely set, I advise!
Good quality, iron, on each clip cap, cover skin deputy .. I really liked the kit, I recommend
Looks like good quality.
Sure time I buy them are a super quick pass to get there
Super
COOL!
Just over a month in Ivano Frankivsk ukrpost. The connection is good but the tweezers are tight, for an amateur.
Went more than a month. Tweezers are good.
fast and good quality.
Tweezers are super, I'm very surprised! Thank You
Great! Excellant packing.
still hasn't checked it on myself but looks very good and very sharp! great product
Ótimo
The parcel came in 26 days, well packed. Unfortunately, one of the tweezers (beveled) was defective. The nose of the tweezers goes beyond the edge of the connection. It's a pity, I waited for him more. The other two are of normal quality, without damage. Price = quality
Good quality tweezers. They close nice and flat.
отличные пинцеты, заказываю третий раз, уже всех ими обеспечила. качественные, острые и красивые пинцетики
Perfetto! Come da descrizione. Spedizione veloce.
просто идеально! рекомендую.
De buena calidad pero casi 4 meses en llegar
Классные пинцеты, не знаю, сколько продержатся, это мои первые пинцеты для бровей. До этого пользовалась обычным пинцетом, не предназначенным для бровей и привыкла к нему. Продавцу спасибо!
Все супер всем рекомендую 5+++++++