SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great Product ❤️
it's simple but it feels firm and well built, although I don't think I can tell any difference between the springs. It will be useful anyway
Everything perfect
Super
Excelente
It's like a description. Came in a cheholchik. It's very neat. Three Springs of different rigidity. And then it's for efficiency. Seller Thank you! Recommend.
voááá! Arrived within 2 weeks! What a perfect service! It arrived nice and safe. The product exactly as it is described. The huge surprise is, that there is an instruction manual to it and a very pretty case for it. :-)
All good
Quality goods
did not try yet hope it works
Good product, but is not the expected
Very useful and functional, it arrived in the established time approximately 3 weeks to Mexico, functional and practical, according to established, I am very happy with the product and highly recommend it. Just like what you describe in the publication. Thank you very much, I hope it works since I haven't tried it yet.
I got it good there's k prove it
Very fast delivery. I hope it works, I ordered for the employee.
Excellent Product, arrived fast, recommend
Excellent thing, I order already 2nd, so that one house was, and the second at the Cottage)
It's a very simple product, but apparently good quality, it seems firm and it can work. I tried it. It's got a clear case and instructions in English, but it was conveniently wet inside the Mail container, I want to believe it's because of the floods in China, it takes about 2 months to
Llego ! Veré qué tal funciona .
Beautiful and practical
I do not even know what to say, probably it is necessary from the morning to the night, to sit there, and the fact that I did 10 minutes a day on the day,,,
item is as it was described and shown. packing was good. delivery was quick. I liked it. it is working smoothly.
se suelta
Отличный товар и быстро пришёл!!!!
verygood
жена очень довольна
I mean my chin still fat but ima still keep trying to make it as sharp as a knife ya heardddddd
Всё соответствует описанию, работает хорошо.
Пока непонятная штука. Скрипит.
фигня
I have double chin and saggy lower part of face which makes my face looking old. I bought jawresizer and that combined with it is best exercises. Perfet device, feel the pain in jaw and neck after few repetitions. So happy to buy
Tudo como o esperado
штука непонятная. вряд ли поможет убрать подбородок
Пришел тренажёр за 23 дня в Узбекистан. Отлично! На вид качественная вещица.в комплекте мешочек, инструкция, тренажёр и сменные пружины. Понравился. Продавец умничка. Быстро отправил. Рекомендую! Нужная вещь для укрепления овала лица.
товар соответствует описанию. Быстрая доставка. Рекомендую.
Nice
Хорошая штука. Об эффектиновсти пока рано говорить,но вроже пишут,что хорошая штука
Все соответствует, рекомендую ✌️
Excellent
легко собрала, попробовала-класс!!! и себе хорошо и подарить не стыдно.
b service l article recu rapidement
very nice fast cargo thanks for abbyy store
13 дней с момента отправки посылки до момента получения в руки в Татарстан ! Отлично !!! Качеством изделия доволен . Но упакован товар просто в пакет... Могут на почте и раздавить ( В целом за свою цену - норм !
produkt zgodny z opisem, delikatnie zabrudzony, dobrze zapakowany, dodatkowe etui, polecam!
массажёр получила через месяц, все соответствует описанию, попробовала сделать массаж, чувствуется как мышцы подбородка работают, покупкой довольна
До МО шло месяц. Тренажер прикольный, не помешает.
+
Спасибо все пришло попробовала напрягаются мышцы работает советую
Polecam
very good!