SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came the rhinestones very quickly thanks shine and the price is great!
The rhinestones are great! it's very shiny, like it very much, I will 100% order more
Perfect to which your photo describes
super
Came in three weeks
I love them, I always ask, the glue is good
Look like the photo, haven't used it yet.
Very nice
Super duper!!!!!!!!!!! Very cool
the glitters are bigger then expected
Not all on the Moscow rhinestones
As picture I don't know how many will stay on the skin
quick shipping, really nice and shiny.
Equal to the image, ordered on December 25 and arrived on January 23.
Exelent
Ottimo
Cute! Cute!! ❤️
Good stickers, not yet glued, but it looks normal. The only, one flower was mating. Packed perfectly.
Fine rhinestones Delivery within the time specified on the website
It's good, cool rhinestones
The rhinestones are very beautiful, the delivery was on time
super
Speedy delivery! As described . Thank you
To my daughter, they were brought to the end of the shvidko, for 4 tizhni, not dear to the fainting through the oath of Ruslya. All will be Ukraine!
super
Came fasst and is accurate
Daughter liked good stickers.
I Tam a friend. Chudovy stones
Perfect everything, they came in various sizes has turned very well
very nice
Less likely to see in pictures and different type of wanted out of pity.
l cute
Wow.
I bought it even if it's pretty. I like the quality here.
very cute took a minute to come so if u need rhis for a costume or sum don’t buy here
It comes exactly to the description photo, I just need to see how long it lasts on the skin each piece, some lack a little definition but for the price I consider it to be good product
All Super, garage fireplace
Exactly what I wanted, delivery fast
does not shine: semi-matte look as in pictures! no strong glitter effect
There is no proof
They're big and pretty.
Beautiful! I love them, it's the 2th time I buy them, they hit very well, they're brilliant. It's hardly taken 10 days to arrive
Cool! Glue well, keep long
✨Very nice, I hope you have a good glue since I haven't taken care of them yet. It was not necessary to contact the store and arrived very quickly to Mexico
I love it!
It doesn't hit much.
The quality is super, all as in the description, thank you!
In makeup, I have not tried it yet, but they look wonderful! I hope they will last a long time.
Very fast shipping excellent I will ask again
Trimayureya Dobra, overflow Garno