SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
OK.
I regularly use the protector of this store. Of course, over time it wears out, but in principle enough for several months. While you constantly wear it helps to get rid of the conch, but only take a break, grows again. So I recommend quickly, precisely, there are no complaints about delivery and quality
Good.
Excellent description; advert corrctto. It came very fast.
I order 4 times. The goods came as always
Item is good, delivery is fast about 2 weeks
I recommend the product corresponds to the description. Thank you
The parcel went a month to Mo. myagenkie, comfortable. Let's see how they fix the bump.
Delivery is almost 1,5 months. Were packed in a simple black package, inside in a transparent package. Soft silicone lining. I'll try to resemble them all day, I'll write what will be the sensations.
Too thin, and the store bought similar, much denser
Pleasant soft silicone fingerpads. I thought that there would be a little more (others I had more), but still came up.
Not bad, soft. For its purpose good. Delivery to Moscow 33 days.
Bon produit
The goods came for 3 weeks, but broke for 3 days, probably only to lie in it
Not a very useful product. But it can be used inside the house.
The product is received and corresponds. It was 37 days. It's okay.
Not the same as in the picture. The required distance of the fingers does not hold, but still there is a small distance. Soft. I bet 4.
It took a very long time, already opened a dispute, but still received this garbage, navryadli something will help
It was 2 months in moscow, it came all as in the picture
The goods sent quickly, went a long time because of our post, i advise everyone
The goods did not come, but the money was returned
It came. Highly soft silicone. I did not try the case.
I 've ordered before. This article is very good
Did not stay
Everything is fine, i order more than once. Mom's comfortable.
labai super!
Got off, should have bought P. But, like. Super fast
Excellent product, recommended at 100%
I bought 5 tl ye 11 tl I paid the tax you think the rest
Pleasant material, stretches well, i think on any fingers will climb, walking in closed shoes is convenient in shoes can not, but in cros the most and the healing effect can be seen in a couple of months of regular socks, i think it depends on the neglect of the sore
Did not come, money returned through dispute
The parcel received quickly, the product corresponds to the description. In fact, i have not used anything yet, i can not say anything. I recommend the store, works quickly.
The goods went for a long time, more declared time, everything came. Soft, not felt, like everything is corrected...
Very soft
2 parça, hızlı gönderim.
Шло очень долго и не отслеживалось, но все-таки доехало! Реально облегчающие жизнь расходники, заказываем не в первый раз.
спасибо)
Очень долго шло 2 мес.
не получил.спорить не стал.портить рейтинг изза доставщика не хочется.
все отлично
Мягкие, удобные. Ехали долго.
Он прям мягкий мягкий . Надела ношу
очень мягкие.удобные в обувь.они не лечат конечно,но боль при ходьбе думаю будет не такая сильная.
Great!
Girlfriend says that they are wonderful
ещё не испробовал, на вид нормально
Cheap good product
Очень долгая доставка, а так все ок
thx
Все гуд