We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
mooi
Thank you! Came two weeks before the start of the estimated delivery time! Packed well, nothing woke up. Jars full under the neck. Seller thanks! Everyone is happy.
Ordered on 09/20/19 received on 10/21/19. Haven’t used them, just the same as described.
Jar full
Good quality!
Went for a long time, ordered 2 pcs of red and 2 black, red came for some reason 1 pcs, for it took off the star
The goods never came! Money returned once opened dispute, for this 5 stars
Jars came full, big, if they don't know yet
The product corresponds to the description. The filling of the jar is good. She took a pearl shade. I was satisfied. For the winter in the designs will look chic. Recommend store and product
To krasnoyarsk went 2 months. The description corresponds. Packed so tightly that if you open, everything will fall
The goods did not come, returned the money
Ok
Very cute. The order is happy!!!
Long delivery, and so all the norms. No tracking parcel.
Finally came. Very long shipping.
соответствует фото
отличные шарики, и наполняемость отличная, полная коробочка.
Не пришли, деньги вернули
Доставка почти 2 месяца, баночка полная, товаром довольна)
Доставка около месяца, в почтовый ящик. Хорошие, разноцветные.
Спасибо, всё пришло
Доставка почти два месяца! Товар соответствует описанию! Спасибо!
Как на картинке
хорошие блеск, наполняемость тоже
стекляшки ооч красивые) пришли почти за месяц, что не могло не порадовать! отправили быстро)продавца рекомендую)
Все отлично. Наполнены до краев.
Баночка полная, все отлично
классные, мелкие и коробочка полная до краев. рекомендую
I'm very happy. thank you
good
Баночка полная до краёв