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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very fast. thank you
Zamovlennyam is pre-war. No matter what, shcho Wan Bude is so great. Minus once priyshov approx 10 cm.
I saw these wax pencils demonstrated as a tool for picking up small cardmaking embellishments such as pearls and sequins, and thought I'd try them out. They work very well!
Exactly as described. Will need to practice. Not sure how often the pencil needs sharpening, but it works fine. Thank you.
Thank you I am very happy with these wax pencils
OK product
Product same as advertised, good quality
All good. Haven't tested yet.
very fast shipping to USA
My 4 wax pencils arrived today, 7th September, but I haven't tried them out yet, Thank you.
Received as described, thank you!
Works well
Thank you
Very nice goods!
Just received the wax Pencil cannot wait to use it Have to find a pencil sharpener that I will not destroy sharpening it
Good
All received in good conditions
Отличная штука, очень удобно пользоваться! Стразики ловит прекрасно
Ecxelentes
Thank you came quickly for two weeks, well packed, in the future I will order.
I'm putting a four. It came quickly, but on one side it can be seen that the core is flowing, how many there are not enough, I do not know. The dispute did not open, and so a penny is worth
Perfect received very quickly
Thank you, I received the order. It was a month, delivery by new mail. The pencil came safely, everything is OK. Shop recommend.
Good pencil, Long
Thank you, everything is fine! Happy new year!❄️☃️❄️❤️✨
Good.
Well, like norms, but I somehow can not properly sharpen it, as soon as it becomes more or less accurate-the rod breaks. I use as far as I can, but very uncomfortable
Pencil is good, its function performs, thanks to the store, the goods are good and the price is pleasant.
All OK, fast shipping, recommend
What you need
Everything is very good!
Everything is super. Seller recommend.
thanks
Good product I'm happy
Delivered very quickly, all as in the picture. Thank you store!!!
Delivery more than a month.
Product looks like in the image. I still don't prove it. It took almost 4 months to arrive.
Thank you! Got the Whole!
Fast delivery even to the farthest corner of Russia. Pencil liked, though very small rhinestones do not take, but in general excellent, the product is satisfied
Товар получила. Соответствует описанию. Спасибо! Вместе с карандашиком заказывала комплектик, пришло в одной посылке. Доставка долгая.
Очень хороший
Долго шел,в деле не пробовала
Карандаш получила. Всё целое. Спасибо большое.
Pencils are in perfect condition. Haven’t tried yet but very happy with appearance
the communication was horrible but the product seems to be accurate.
Супер
хороший очень
good
Хороший карандаш, стразы держит. Продавца рекомендую.
отлично, рекомендую