SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Все функціонує добре, пульт також. Електроди металеві, що також добре. Деякі люди пишуть, що їх пристрій не працює - можливо, ви просто не зняли захисну поліетиленову плівку з електродів?
Cumple su función
Reçu colis en très bon état. Ce produit est impeccable vraiment rien à redire très efficace très puissant vraiment je vous le conseille
Honestly for the money, it’s pretty good. I wasted money on the silly plastic looking things that stopped working pretty quickly. Even spent $70 from a shop. Still crap but this is perfect.
Excelente Servicio del vendedor
este aparato es genial pero una cosa a destacar, tiene una potencia tan fuerte que yo a veces no lo puedo aguantar ha llegado súper rápido recomiendo la compra a todo el mundo además el hecho de que las almohadillas ya no sean de pegar y se activen con agua es lo mejor que han inventado en ese tipo de aparatos porque las otras no duraban nada recomiendo esta tienda y Aliexpress a todo el mundo gracias ❤️
This was delivered in good time, and this thing works! I had originally purchased the ones that stick to you, and those did work, but were a hassle to keep on. This one is much stronger and I have noticed improvements to my back side in only a week. These don't make you lose fat, but firms and plumps the muscles. It really does work.
lo adquirí hace una semana y me acaba de llegar y lo estoy probando ahora mismo en el estomago la vdd me encantó esta super .. lo recomiendo mucho funciona tal como lo describe llego rápido a México
Excelente!!
Ok
it's look perfect, but it doesn't work like the old type
zamówiłam ten produkt do rehabilitacji i działa idealnie, ma bardzo wiele poziomów, naprawdę czujesz że działa.
works good has a lot of modes and settings very good
I was so reluctant as on one of pictures width is marked 12cm BUT it was not logical to me and I was right it is 20cm - picture 1. Full package includes even strap on bottom side to tight up around hips - picture 2. I already have used and it does work very good. Please do not laugh I used in many different positions as shown on sketch 3. Also on arms but I thought it would be to much to put on sketch. I hope it will last. Thank you seller
conforme à la description
Produkt dobry
❤️
Great job
Good
Entrega rapidinho
It works!! I am sir after first use.
good product, once you understand how to properly put it it's great
Livraison rapide article de qualité
top. Macht genau das was es soll
super
Смотрится очень круто, пока не поняла как это работает, Быстрая доставка.
fonctionne bien
Funciona muito bem. Já experimentei e é uma boa escolha.
très bien fonctionne parfaitement
No probado aun pero bien completo, no espero milagros, pero espero que dure.