SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order received very quickly, delivery week. I have not unpacked yet, but I will try it in the evening. Used this for friends, the thing is cool. I think I will not be disappointed in the store and the order. I will try to add feedback after testing.
The masseur came quickly, on a pedestal in Pyaterochka, the order of September 14, arrived on September 21. everything works, thanks for the efficiency and integrity of of of
Продавец отвечает на все вопросы. Молодец! Поменял доставку и вместо 30 дней я получила свой массажер всего через 7 дней, в Кемеровскую область. Спасибо большое !!!.Что касается самого массажера ,он отличного качества. Плавающие массажные головки 8шт. Именно 8 головок ,а не 16 считаю более надежными и сам массажер мощнее ,чем с просто 16 пластиковых шариков, так как был опыт приобретения других массажеров. Надеюсь ,что прослужит долго.
Thank you to the store came quickly class advise non-burning bought a few rotors.
Delivery week!!! Quality is good. Power is. 12 volt 1.8 amp unit. Heated. No smell. There is no manual. Thank you!
The massager was sent on the day of the order, came exactly in a week, fully corresponds to the description, tried in general oh ...... No. to the store respect!!!!
Great massager. I order not the first time. Recommend.
Thank you to the store very quickly sent.
8 days to Kostroma. Everything came in working order. Delivered by courier. He will.
It's not bad. How long I do not know, but if you judge by external, it is made qualitatively. I did not really understand how the lowest of the 4 buttons works. In the rest everything is OK. The position of the massager for punching a particular zone is selected individually, that is, we experiment. I picked up my position and effort (with what force to press my hands): for the neck, trapezoids, waist and back. I think that all other parts of the body can be made. There are some difficulties of massage with hands-it is necessary to tie the ends for something. Let's say the door handle. The machine came to me quickly. In general I recommend
Не смогла устоять после прочнения отзыва о Доне Педро. Реально крутая вещь, эта шкура выдры!
I did not have time to pick up the order. The money was returned.
Excellent thing, strong and strong massage, definitely worth buying
It's for a gift and still hasn't opened it
Пришло быстро, все отлично. Доставка на дом.
Great massager. I ordered for mother-in-law, she is very pleased. Says it's a full-fledged massage of the collar zone. Very convenient to use. Pictures, unfortunately, no. Came to Moscow for about two weeks.
Delivery to Postamat 5post Pyaterochka fast, getting very convenient. The box is strongly crumpled, for a gift will not work, the massager itself without damage. Works powerfully there is a reverse, heating, automatic mode of switching on. Connection through the power supply from the network, from the cigarette lighter of the car. there is no instruction. The order is very satisfied.
I ordered my parents as a gift, a good massager! Quality, for such money Super thing
Cool massager, everyone in the family appreciated) now have to order a couple more. Well kneads, after 3 days stopped hurting the beaten waist and leg, in which gave aching pain. Shoulder belt generally works on Cheers, the head now also does not hurt)
Fast shipping.
Fast delivery to Belarus by sdek service. The massager is just fantastic, the head ached constantly from the latch-tension in the neck. A couple of weeks a day, and a miracle happened, I forgot what a headache is and you drink nymesil packages a week. It did not help either swimming or osteopath, slightly facilitated the life of charging, and then the device from AliExpress created a miracle. Really, Best Buy. I ordered my mother and daughter.
Great massager!!!
Oooooooo ..... What a cool thing ..... I have it taken as a New Year's gift, but I will order another myself and + 1 girlfriend
The store is responsible, attentive, sociable. the goods were sent immediately, without a request wrote that he asked transport companies to deliver as quickly as possible (which surprised me pleasantly). as a result, I ordered December 22, I received a gift on the post on December 31, right on the Christmas tree!!! Thank you very much. The product of excellent quality in appearance and in use, everything as described. when loading on moving elements does not stop and does not slow down, but works as it should in its mode. The massager is cool, I recommend to everyone, you will not regret it.
Item like Thanks for the quality and price
Super-fast delivery to Almaty The massager is just wonderful, not the first in the family)))
Everything works, the box is intact. inconvenience- 1-no indication which mode is enabled 2-no protective cape-directly on the body, I.E. You need something to come up with
Enchanted with the product, despite the external power supply that is overheated, the massager is of superior quality than expected, I give you 5 *. To relax the legs after running is excellent. I certainly recommend it. Daily use.
The massager came in 7 days. Works fine .... I advise you to buy .... took for 1576r.
Super Massager... Delivery from Moscow to St. Petersburg fast!!! I 've seen everything... Works well. Rotates in one direction, in a couple of minutes in the other himself... The backlight works. I ordered my husband as a gift for Ng and my mother .... I have not quite figured out yet, but I liked the quality of the fabric material. Thank you store!!!! Sent instantly!!! I recommend unequivocally. Let's check it out. Photo later... Or my husband will expose me
The massager is very pleased. Massages perfectly, very comfortable design. You adjust the degree of pressure of the shoulders, neck and back. Heats. I advise you. A good gift to loved ones.