SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product corresponds to its description and does the work. To see efficiency over duration, with perseverance!
Super easy to assembly to use and different programs and intensities work great 100% satisfied
Nice product, good build quality and finish for the price. Everything just as described. I would recommend and buy again. Not impressed, but I'm satisfied with the purchase.
Very very effective I am very satisfied
working perfect
Very good product... Fast delivery.. Thanks
Неплохой электромиостимулятор. 6 режимов, меняется интенсивность напряжения. Массажёр французской фирмы и инструкция на французском. В использования прост: нажать кнопку ON, затем Program (программы меняются повторным нажатием всего их 6), потом регулируете напряжение кнопками ON (+) и OFF (-). Программа длится 12 минут, если хотите прекратить программу нажмите OFF. После использования протирайте силикон чистой влажной тряпочкой и прилепите назад на плёнку, чтобы на долго сохранить его функциональность. Храните в пакетике. Использовать на чистое тело, после использования можно нанести корректирующий крем. После применения чувствуется напряжение в мышцах и в целом процедура приятная. Единственный нюанс, левая часть работает слабее правой, но возможно я ещё не наловчилась его клеить. Думаю, это хорошее дополнение к физической нагрузке.)
Everything works. Only Velcro does not hold. The store does not comment-does not respond.
All ok. As description. Shipping time more and more quick. Forward so!!!
Just what I expected
perfecto gracias
I worked no more than 10 minutes. And OPA will, stopped working (
In general, everything works, the power is certainly not very strong, but for relaxation, relaxation and massage is suitable
Top merci
Device conforms to the description. Missing more than trying them. Thank you for your speed.
Thank you so fast super super
All working, try once and enjoy thay moments. Need to try more to see if they do some stuff and nake some results
Like now lack the result if really works still got everything right despite box arrive amassadinho not damaged product works perfect. Now wait the result that the product.
Fast delivery. item just as described. I was little sceptic about this, newer tryed before but you can defenetly feel the pulse and muscles move when on full power it gets even painful so test carefully in begining and remember to turn gizmo off before removing or your fingers will get quite a good ZAPP Ok, will it make me look like models in advertisment, i have my doubts but one thing for sure if it happens you will be first to know
Very nice device!!! Recommend for all girls!!!
Delivery past.thank you store
The product is very good and the description is accurate. I hope the adhesiv gel will remain good after multiple uses. The store did not respond when I asked about the modes.
The current is normal, but the muscles shrink straight can be seen
Very pleased! Everything is fine)
Working nicely!
Excellent products! Super advance delivery!
Very good store recommend
I received order well packaged and intact, in perfect condition. Looks good. I will update in a month to see if there are any changes in my muscles.
Super running
Accidentally marked as received. In fact, not even sent by pradovets
Product received as described. Have not tried it yet. But looks great.
Received, but not yet checked
Item delivered quickly, all excellent quality and works also! Seller advise!
Super. Even packed perfectly
Did not check, but the parcel has already arrived
Very good product, it really works. Merciii
Product is good delivery took a long time.
Excelente
I arrive very fast
It surprises the stimulation provided.
It's no use. It's not what I expected.
Everything is fine, everything works. His hands stuck, fire. Multiple modes, speeds. Seller recommend!!!
Shit.
It corresponds to the purchased, quality and economy.
Arrived fast and looks exactly like the picture. Reavalio Results in a month.
Everything works fine, the muscles reduce perfectly!!! Get the result, дополню tip
came very fast.I didn't try it yet..but let's hope it works.
Very well packaged
Ótimo!
Спасибо продавцу,очень быстрая доставка,все отлично,использовала пока один раз уже мышцы болят,посмотрим что потом))))