SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All works good and wearing a tight t-shirt helps keep in place
To test looks good
The items were missing but the store agreed on the refund so it’s ok
I arrive very quickly, when I try the full valuation. Thank you
Good product works well.
Got it. It's okay. As in the description. It came quickly. Packed well.
Conform to the order and received in nine days.
All Super
Well packed inside the bubble bag, just not come batteries
Looks cool, my wife is interested... How it goes, look!
Great store. Good packing. Fast shipping. The seller is worthy of attention. Buy goods from this seller. Thank you.
Worth every penny. Highly appreciated.
The simulator is excellent, I take it already 3rd. On the strongest mode, it jams well. Goods delivered quickly, weeks for 3, fully tracked
The product came for 2 weeks by the store did not communicate with the seller in St. Petersburg as descriptions came
I would like to recommend the store is very good The delivery arrived ahead of time and the service is excellent and thank you very much for selling the lovely service
Came, I thought that with charging microUSB, in the end without, so I have to change the batteries. Well, okay and so for 650r purchased) the thing is good, took to restore the leg after the injury, the thing is good, it helps to reduce muscles and strengthen them, but not for pumping! Another minus is that you need to constantly change silicone pads, but I took 50 PCs and me norms)
Produto muito bom e com chegada muito rápida. Quinze dias de entrega para Portugal.
It works very nice to wear it is not heavy it works with stacks
It doesn't work... I do not know what the reason was, I tried with different batteries, on different modes-no effect. Opened the dispute, attached the video, waiting for your answer... I will write a review later With the store did not communicate It came after 1.5 months in Mo
Norms.
Cool piece
Works, but as it was written in the review, that it is straight powerful, not according. Feel vibration under the sticker. I don't know how it can act on the muscles. But let's see. There are no batteries in the package.
Everything works fine thanks, all as in the description. I recommend a producer.
Mega fast delivery ordered January 3, the goods came on January 13, the time in transit is only 10 days the quality is excellent all like works but how it works until I checked by the way I advise you to buy ten batteries at once
comme la description
The product came within 10 days, given that there were New Year's holidays. Everything corresponds to the description, muscles are reduced, I hope there will be a tangible effect. The muscles are bully, as after training is small.
Delivery 2 weeks. Packing is not strong enough. Boxes are crumpled, but inside everything is whole. Already tried in the case. Works with batteries and batteries, but with batteries, the effect is much more pronounced. And I recommend the goods and the store but still advise the seller to pack better, because in case of more serious damage the claim will be completely justified.
Description exact, the goods delivered quickly, guys, but it's true to play, batteries sat down after 10 minutes or I did not understand, but the current is not bad.