We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
They are small but perform their function
Idêntico
3 weeks to Tallinn, wife happy
Excellent Product☺️
ok
Perfect fast delivery
Beautiful, I love you. Well-packed and arrived early.
Perfecto
As always. Super
The white head has more gray than white. As if dirty
Very good as usual
I do not lock the same floor once at the tsyogo store. Nikoli problems 3 delivery is not a Bulo, the ability of the goods to deliver.
As always on time. Quality is excellent
All OK excellent item and excellent store
Really cute ones, quick shipping
Excelente
Arrived early and loved product quality! Super durable soft brushes. Exceeded my expectations, recommend! ♥♥♥♥
Trop beau
Corresponds to the description)
The ame, arrived in excellent tied, took 3 weeks to Mexico
Good brushes, delivery to Italy is very long
Cool brushes, in Odessa such 65 UAH, saving 11 UAH, ahaha)) if you take more prldukia, favorably)
Lock not forward, everything is super)) salesman poklav podarunochok) uncle
It takes almost a month like the description
Fast delivery, everything corresponds to the description
Ame! The colors are very nice, they arrived in a good time
Received quickly perfect
Excellent cheeks, new colors. Thank you)
Ya había comprado antes y pude agarrar una buena oferta, me encanta la calidad y viene en excelentes condiciones. Mi pedido llego antes de la fecha estimada lo cuál me encanta y siempre resalto
I order not the first time-everything is fine. Fast, high quality
Perfect!
Same the image
Item not received
Super, the store sent quickly, the quality is excellent, recommend
Walked for a very long time, came not like in the photo. ordered Green with bright bristles, came quite unbright
Good quality
I order not the first time.
Arrived all ok as advertised. No unforeseen and without fee.
Very fast delivery to Ukraine!
Perfecto
Brushes are excellent)) quality for all 100)) the order came quickly)) thanks to the store. I will order more
All right. They threw it in the mailbox.
Toothbrush comply with the description. Recommend