SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Works well but you can’t wash it off , just turns the stone darker when wet. Best to have one for makeup and another for bare skin
cute , fast shopping but be mindful that it has color
Pretty good haven’t tried it with a makeup one tho. I like that it can be taken out and washed. Doubtful about how long it’s gon last tho
es un buen producto me gusto bastante y siempre lo uso.
Me gusta este roller para absorber la grasa del cutis, lo esperaba! Muy buen precio y recomendable ☺️
gostei, ele solta um pozinho, deixou minha pele meio amarelada. mas tirou sim a oleosidade. chegou 3 dias antes da estimativa de entrega.
Rápida entrega. No começo o produto solta uma espécie de pó alaranjado, mas depois para de soltar esse pó e cumpre com o que promete
Muito legal funciona de verdade
Parece maquillaje en polvo, cumple la función de quitar el brillo :)
Bastante bien y tamaño perfecto
wygląd bardzo ładny mały rozmiar zmieści się w każdej torebce zobaczymy jak będzie działać
producto mini del tamaño de un labial, espero funcione bien , llegó muy rápido a México en 13 dias
It does its function really removes the fat from the complexion
Ok, I must say that it really works, at first it left some white spots on my skin but they can be erased, it works, it qualifies It remains red after use but can be washed :) I recommend
If it works, the first application leaves a kind of dust but dsps no longer leaves anything
Looks as is the image, if you remove the brightness as you mention only that the ball is not rotating, it absorbs the grease very quickly, the times you pass it, the effect is good, only if it stains, but it fulfills its function
Llego muy rápido. gracias vendedor
El producto se ve un poco frágil pero todo bien
Poco pequeño, pero le gusto a mi esposa.
Es de buen material, fácil de desmontar para limpieza. Tamaño práctico
excelente producto!!! mejor calidad de la que esperaba! el vendedor muy bueno...siempre supe donde se encontraba mi pedido, llegó a México en aproximadamente 15 dias, bien embalado y cuidado, todo las piezas llegaron en perfectas condiciones y recomiendo ampliamente a este vendedor, me encantó mi compra y estoy segura que seguiré comprando en esta tienda! funciona realmente bien...quita de una manera magnífica el exceso de grasa en tu rostro y sobre todo,.no arruina tu maquillaje! te vez genial!
A tester merci la couleur me plaît cela s’ouvre
Es bastante util, debe lavar por tema de higiene y prevenir algun hongo. Al inicio deja algo como blanco en lo particular ami me dio comezon en la cara después de usarlo, la segunda vez ya no se sintio esa comezon
It is wonderful, it qualifies instantly and it is very practical to have it in the portfolio
Was sent quickly and seems to comply with what is in the description. Just still do not know how to remove to wash.
Effectively removes the fat from the skin, but now how do I wash it? Doesn't come with instructive how to clean it up.
Well, but even there
The roller is normal. Its function vikonoy. A small cosmetic bag, whack it into your bags. All super. The deputy came on the 4th day of the delivery date.
Hello, I arrived, it looks quite good of good material, very resistant, good product I already tested and liked it
I'm very surprised it's a cool thing and it really works
It arrived very fast for almost 2 weeks and fulfills the function
It actually does the decriminated effect of the ad. Recommend!
Arrived 2 days before the deadline. The product is all that promises I have bronzer from a few weeks ago and when passing the roller it took out all the shine and was stained by my tan, it is really good. I highly recommend it, I am surprised that you take all the fat out of the perfect face in summer, thanks to the seller
it came very fast