SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
it is so tightly fit. i have only used twice so I wouldn't know if it's work yet
Thank you!
It's funny. And the material is good. But, it is necessary to take 2 sizes larger, at least
Some getting used to wear but good material good built good idea. Now I just need to enough long test. As said it needs nerves to allow all night sleeping
All is well, but the seams are imprinted on the face very much! 20 minutes was like, then 30 minutes will be traces of seams. I'm afraid to imagine what would happen if I got some sleep night
Approached the size, stretches
I'm very satisfied Recommend Small size for small face..okkurat !
Ok but too tight
Fast shipping
Order for size larger
Good
Very quickly. it's good that I took a larger size than indicated
took a while to come.
Like the description, I'm gonna prove it if it works like it says, then I'll tell them if it worked.
j aurais dû prendre un L au lieu de M, je connaissais pas la taille de ma tête . mais maintenant oui.
Thank you very much. I wish you a very good quality. Thank you for your efforts
Excellent Product
A good bandage, it is convenient and tightly fastened, does not forward and at the same time perfectly supports the oval of the face. I order the second time, the first one was selected))
На 56 см обхват головы без лишних подбородков - само то для поддержки при лифтинге нитями. Косметолог одобрила качество и удивилась цене.
все отлично, быстро пришли!
Got it
Llego muy rápido tiene buena compresión espero buenos resultados.
Good bandage.
Great as always, fast shipping.
Shipping is a month or so hung like succeeded in orthopedic muscle micro component standard feeding the groom suits Chan Chan with
It looks very good quality, unfortunately it's too small for my daughter and since they didn't come out approximate dimensions. Thanks anyway
Good bandage, quickly came
Quality nice