SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very happy, the sw nail lacquer holds very well. I put base and top on it. It took only 15 days to reach Spain. Super happy. Seller highly recommended! Sent gifts.
Great quality!!
Thank you store❤All Super came all the goods in excellent condition I am very grateful❤There was a problem missing small package to me all returned thanks to the seller honest man
Thank you store❤All Super came all the goods in excellent condition I am very grateful❤There was a problem missing small package to me all returned thanks to the seller honest man❤
Arrived the order but returned my money honest store
Made an order of 11.11, the store sent the next day; received by mail 05.12. The seller packed the parcel in a white postal package with a puffy. The tips are the same as the seller's photo-50 pieces and a ring. Thank you seller
All OK.
Good tips, there are certainly minor jambs, but overall not bad!!!
everything was Very well packaged,the products are very good,store recommended to the fullest!!!
vey good quality
.
All as in the description. Quality is good It came in time. I recommend
OK
Very cool, exactly 50 PCs.
Product complies with the description. Recommend!!!
Liked, good goods.
All as in the description! Thank you!
Good
OK
Quality good
Thank you!
быстрая доставка и качественный товар)
Продавец общительный, честный и порядочный-быстро оформил и отправил заказ. Посылка не отслеживаться упаковано хорошо.Всё прибыло в целости и сохранности качество хорошее ... , очень доволен этой покупкой! Товар получен в кратчайшие сроки,брал по вкусной цене-распродажа на Алиэкспресс, большое спасибо за акцию. Честный продавец, товар соответствует описанию, полное, правдивое описание товара. Всем советую и рекомендую этого продавца и его качественный товар. Приятно иметь дело с этим продавцом ,хороший,надежный магазин и хорошее отношение к покупателям. Буду покупать еще товар у этого продавца.... Как в работе и эксплуатации этот товар напишу дополнительный отзыв..
Arrivato dopo tanto ma ottime
Como siempre correcto todo!
Me gustan mucho
Fantástico, muy práctico y de calidad
Muy contenta me encanta
продавец отправил через 10 дней, заказ не отслеживался, но все пришло. один штамп погнулся, но не критично, подправила
Reçu rapidement. bien.
Типсы хорошего качества, мне понравилось
muy bien
Все целое, качественное)
Доставка зайняла більше 2 місяців та ще більше нервів. Не достатньо того що продавець до останнього тягнув з відправкою, так ще й коли пройшло пів місяця я помітила що посилка не відправлена. Продавець казав що вона йде, чекай, та як виявилось посилку так і не відправив, або за його словами відправив вдруге бо її загубили, та це ще не все. Коли врешті вона прийшла виявилось що всіх товарів там немає, коли я написала йому він сказав що то по вазі все не помістилось, тобто 10 г були лишніми і він відправив окремо. Зрештою все прийшло, але чи прийшло б якщо б я не довбала того продавця. Щодо товару то все ок, к-ть 50 шт.
Excellent! Thank You!
it's ok
zapakowane doskonale, wzornik dotarł cały, jestem bardzo zadowolona, szczerze polecam
Wszytko ok, polecam :)
todo tal cual .!! recomendado
Je recommande très satisfaite
Arrived really early, great product! I'm really happy with it and would recommend :)
Hele lange bezorgingstijd
все пришло в отличном состоянии, спасибо продавцу за качественный товар