SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Exelente producto me llegó todo bn y en buen tiempo y el reloj dura vastante la batería yo lo recomiendo es la segunda vez q pido y su funcionamiento es muy bueno
Działa... Dźwięk z głośnika 8 na 10 pkt. Strasznie denerwująca aplikacja, która po przydzeleniu praw puszcza wszystkie dźwięki na zrgarek i to pomimo ustawionych ograniczeń. Wibracje z gatunku tych słabawych. 99% tarcz to śmieci zrobione przez lekko upośledzone dzieci... Strasznie denerwuje zmiana tarczy przez lekkie dotknięcie obrotowego przycisku. Bardzo dobry pasek skóra i bransoleta. Łatwa wymiana pasków. Tę stówkę wart i ani grosza więcej.
Es un reloj bastante voluminoso, pero está genial.. Bastante bien,lleva de todo y nada que envidiar a los muchos más caros..Hawei..
At this price, it's really okay with this feature. You check your blood pressure blood sugar with your device. Is a difference, but it's okay.
It is worth the. pena for the price it has, I recommend a seller fast delivery to the Canary Islands
Watch arrived with battery 60%, I used all the features and it lasted 3D. I made a new Recharge, disabled the function of turning on the screen with a pulse and used the resources less, only in a few times to run, it lasted 9D. I did not get to put under 100% underwater, but there was no problem with water on a daily basis. Great cost benefit watch. I will not give 5 stars because of lack of transparency, because in the ad it says it is hawuei.
Realmente pelo valor do produto entrega muito. Bateria não dura muito, 3 a 5 dias de acordo com a quantidade de notificações que o relógio receber. Não testei na água, nem pretendo em função dos comentários que vi por aqui. Ele tem um botão com função coroa que gira muito fácil e troca as watch faces. Tive que bloquear a funcionalidade pq toda hora girava sem querer. Acho que erraram nesse quesito, inclusive acredito que o botão logo vai apresentar defeito. No mais, compraria novamente (pelo custo X benefício) e recomendo a todos.
Relógio Lindo, sensação de conforto, comprarei outro. Recomendo o vendedor!
Це просто ВАУ!!! Нічим не гірший від оригіналу, купляла чоловіку на подарунок, він задоволений!! продавця рекомендую
reçu aujourd'hui 13/02/24 conforme a la description du produit très bon matériel en plus vendeur sérieux livraison rapide recommande ce vendeur a tous 100% honnête
С первого взгляда добротный ,качественный товар. Как будут в носке - посмотрим.
I received it yesterday today is that I am using it has been very easy connected to my iPhone at times everything is fine and then I will comment more things as the days go by
está muy bonito el reloj y se ve de gran calidad, tardó casi un mes en llegar
Bardzo szybka wysyłka. jak narazie wszystko działa świetnie. niedługo przetestuje bieganie czy GPS dobrze działa. zegarek udało się szybko i bezproblemowo połączyć z telefonem. wygląda świetnie. Kolory bardzo ladnr. denerwujące je tylko pokrętło które samo zmienia tarcze zegara.
Towar bardzo dobrej jakości. Zegarek z dużą ilością funkcji. Pozytywne zaskoczenie. Przesyłka szybka. Polecam towar i sprzedawcę.
Arrived fast and in very good condition. Although I am missing, it does not describe how to see routes with the gps. But all good
its perfect.. I like it..
The product is good! Dowgo, ale Varto Bulo pochecati
He's pretty big, but he's pretty comfortable
I started using it and so far I'm enjoying it.
Very good product, for the price you pay it is worth the 100%, I would buy it again and with the same supplier, in addition to the delivery was very fast.
The only thing that the battery lasts little but the rest very well a little big for my wrist
Remark
Beautiful watch, heavy and with various display options, is worth too much for the value
Cool Watch. It shines nicely.
It really is great very easy to adapt with my cell phone and contrary to any watch I no longer want to take it off
Very good watch
arrived within 10 days to the Netherlands. Well packed no damage at all. Good job.
Very good watch superbly packaged. Valuable many digit sheets to choose from. Price-performance ratio very good.