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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It was delivered to the Czech Republic in 15 days before I tried to get a tattoo, but I am satisfied with the purchase, the kit is complete, everything works
If it is an economic machine but it fulfills its function very well
Cool thing and it also works perfectly.
Arrived as all, think to first serves very, plan to buy a pen future arrived very quickly indicate
Thank you, I'm all right
I'm all right thanks
Wenasa
Super store to test now
Fast shipping, seamless transaction, do not know how to contact the store because there korzystałam, recommend seller! Very suitable products
All as in the description
Lego to the estimated date, 3 months. All impeccable.
Product conforms to the description. Not used yet. Received quickly in France in July 2021
All amazing excellent the only thing that didn't come the cute dragon hawk pedal that always comes in the kit. That if I love the store
As always excellent store always arrives before the date
Recommended exelent product
good
Excelente producto recomendado
good
thx very good set
the quality is great for the money you spend...but again for the second time the set wasnt compleet..now was the ink not in the box..the last time there were to less needles in the box..but overall great stuff...good quality..and good vendor..just check really well your set if its compleet..they will send you right away the missing thing
Muinto OBG arrived in all conditions and reliable 5 stars.
Very well. One of the cables was not welded, the electricity did not pass, but with a welding point we managed to operate. 24h of settings and tests and we were launched.
Качество хорошее, в комплекте все, блок питания порадовал, думал о том, что приедет пластиковый, но приехал к счастью металическией, качество сборки всего отличное просто, покупкой доволен полностью...))))))
очень быстро пришёл заказ советую этого продавца
качество хорошее
ok
goed verpakt aangekomen in 6 dagen kan deze verkoper aanraden is echt goed