SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love the nails!
la purpurina esta muy abajo y al ser el resto de uña transparente, si tú uña natural es corta se va a trasparentar, si no no tienen ningún problema. El envío fue muy lento.
Love love my nails
Excellent.
me encantan estas uñas es mi segundo pedido llego mas rapido que el anterio en menos de un mes
son muy hermosas
perfectas muy Bonitas!!!!
Très jolis ongles mais un peu long pour moi
For The Price They Are Good Quality, Smells Like Glue,They Arent Ready To Stick Ones,Have To Use Sticky Tabs Or Glue To Stick Then,But Overall Build Quality Is Ok,Little Bit Shimmer Comes Off And Are Also Not Glossy As Show In Description Picture,But For The Price They Are Good,Seller Sent It Safe In Bubble Wrap Insulated Courier Bag With Sticky Tabs,Small Buffer And A Cuticle Stick
es tal como lo he pedido
Nails are beautiful, and even more beautiful on! I found that they fit my natural nails perfectly! I didn’t have to trim them or file them down to fit my nails. Shipping was quick as well. The store is wonderful to work with! They answer questions quickly and courteously, and are super helpful! Thank you so very much!
son perfectas la primera vez compré una cajita de 24 pero ya he pedido más en más u cantidad ya que me gustó muchísimo.. muchas gracias
Without Precious is the second time I ask them, they are my favorite, they came very much I ask, I am happy and satisfied
I love too beautiful Thank you store
Good set. Thanks store
very pretty. length between short and long (easy length to wear) nails are not very wide . largest size corresponds to size 1 compared to most fake nails I buy (and I buy a lot). subtle shimmer. not pure silver color (closer to champagne ) fast shipping too .
Very beautiful need nails
Same as the picture, they look very nice
Дошло до Германии ровно за 3 недели и один день со дня заказа. В мягком конверте, без трека. Ничего не помялось, положили мне в ящик. Ноготки симпатичные, их как то очень много, я не пересчитывала. Один небольшой недостаток на мой взгляд- они очень прозрачные. Придется покрывать еще блестками или матовым лаком при наклеивании. При заказе я не обратила внимания, что они клеются на стики, стики прилагаются, их тоже 24 штуки, прозрачные. Но я клею на клей, это тоже возможно. Еще продавец приложил небольшую пилочку для ногтей и деревянную палочку для кутикулы. Большое спасибо!
super fast delivery, very happy with the product.
aynısı
Спасибо продавцу но белье прозрачное не как на картинке но дочке понравилось отдала доченьке спасибо.
ممتازه اوصى به
hermosas
Ноготки нежные я заказываю уже не первый раз. Спасибо большое за великолепный товар.
Товар очень хороший. Заказываю не первый раз. Продавец всегда кладет подарки. Спасибо.